USGM Help Center Sign Up Do I have to be a US citizen / resident to use the service? Getting StartedSign UpRequired DocumentsIssues with Signing Up Key FeaturesServicesManaging AccountVirtual Mailbox Receiving MailWhat items can be receivedMail NotificationsSecurityTroubleshooting AddressesUsing your USGM addressIssues & QuestionsAvailable addresses Plans & PricingChoosing a planCosts & discountsChanging your service plan Shipping & ReceivingPicking up MailWhere we shipManaging your shipmentsCosts and carriersIssues with shipmentsShipment restrictions Payment & BillingAccepted payment typesAbout billingManaging your payments CancellationClosing your accountPausing your account Partnership Frequently Asked Questions Do I have to be a US citizen / resident to use the service? No. Anyone can get an address in the US, irrespective of where they live.