USGM Help Center Sign Up Do I have to be a US citizen / resident to use the service? AddressesUsing your USGM addressIssues & QuestionsAvailable addresses CancellationClosing your accountPausing your account Frequently Asked Questions Getting StartedSign UpRequired DocumentsSign up issues Key FeaturesServicesManaging AccountVirtual Mailbox Partnership Payment & BillingAccepted payment typesAbout billingManaging your payments Plans & PricingChoosing a planCosts & discountsChanging your service plan Receiving MailWhat items can be receivedMail NotificationsSecurityTroubleshooting Shipping & ReceivingWhere we shipManaging your shipmentsCosts and carriersIssues with shipmentsShipment restrictionsPicking up MailCustom and Declarations Do I have to be a US citizen / resident to use the service? No. Anyone can get an address in the US, irrespective of where they live.