USGM Help Center Sign Up Do I have to be a US citizen / resident to use the service? Getting StartedSign UpRequired DocumentsIssues with Signing Up AddressesAvailable addressesUsing your USGM addressIssues & Questions Key FeaturesManaging AccountVirtual MailboxServices Plans & PricingCosts & discountsChoosing a planChanging your service plan Shipping & ReceivingWhere we shipShipment restrictionsCosts and carriersManaging your shipmentsIssues with shipmentsPicking up Mail Payment & BillingAccepted payment typesManaging your paymentsAbout billing CancellationClosing your accountPausing your account Partnership Receiving MailWhat items can be receivedMail NotificationsSecurityTroubleshooting Do I have to be a US citizen / resident to use the service? No. Anyone can get an address in the US, irrespective of where they live.