Shipping & Receiving – US Global Mail

Shipping & Receiving

Managing your shipments, Shipping costs and fees, Issues, Where we ship, Restrictions and related regulations.

in this section

Why are you charging me to pick up mail?

Can I pick up my mail and packages while I am in Houston?

How much does it cost to ship one letter?

Can I pick up my mail and packages while I am in Houston?

Do you ship to locations within the U.S.?

What countries do you ship to?

Managing your shipments

Check your mail

Cancel your shipment

Tracking your Shipment

Edit your Shipment

Placing a shipment request

Can you bundle items into a single shipment?

How can I get a same day turnaround for my shipment?

Do you receive packages on Saturday and Sunday?

Costs and carriers

What do you mean by dimensional weight?

Can I use my own pre-paid labels? Do you accept third-party billing accounts?

Tell me about dimensional weight.

Do you provide insurance for my shipment?

Can I write my own declarations?

Do you charge any handling fees in addition to shipping costs?

How much does the shipping cost?

Which shipping carriers do you use?

Issues with shipments

What happens if my package is returned to US Global Mail?

Why is an item not showing in my Inbox yet?

Missing Items in Shipment

Why hasn’t my item shipped?

What if my package is stuck in customs?

What if a USPS delivery comes to my box number, but I don’t have a 1583 form for that name?

Why do I get an “Undelivered/Unable to accept package” message from the shipper when they attempted to deliver?

Shipment restrictions

Are there limits on the size of shipment US Global Mail can receive?

Do you accept certified mail, registered mail, and COD shipments?

What items cannot be shipped?

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