About billing – US Global Mail

About billing

Everything you need to know about how we bill.

in this section


  • How do I view my invoices?

    To check any payments or invoices:

    1. Log In to your account > Go to Billing History

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    2. View details of the invoice

    Click “Download” to view an invoice and see its details. You can see what the charges include.

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    2. Understand Payment dashboard 

    Invoice ID: Each invoice has a unique ID for accounting tracking purposes.

    Invoice Type: Different invoice types include:

    • Account Fees: Monthly or annual or 2-year account fee
    • Referral: 01 month FREE earned from your referrals, automatically set at $0 in your account.
    • Bill: Including fees for shipping, scanning, consolidation, etc…

    Created: Date the invoice is created, usually the date your request is processed

    Due Date: Date the charges must be paid

    Status: If the invoice is paid in full or not paid (not attempted yet)

    Paid On: Date that the invoice is paid

    Amount: Amount of the invoice

    Paid Through: How the invoice is paid: Card, Waved, etc…

     

  • Are there any hidden charges?

    Our “All Plans Have” section on our Pricing Page lists exactly what additional services we offer and how much they are. We don’t have any hidden costs. Our pricing is 100% transparent.

     

  • How often do you bill?

    Billing frequency depends on the term you select: Monthly, Annual, or Biennial. You will be billed upon the expiration of your term and we will automatically charge the default card you have on file.

     

  • I plan to receive only a few letters per month. What is the best option for me to receive my mail?

    Bundle all letters once a month and ship using USPS Letter Post Air Mail option to mail letters. Typical ETA is 5 – 14 days, and costs are much less than other carriers (saving up to 80%).