USGM Help Center Receiving Mail USGM Help Center Getting Started Key Features Receiving Mail Addresses Plans & Pricing Shipping & Receiving Payment & Billing Cancellation Partnership Frequently Asked Questions Receiving Mail Getting StartedSign UpRequired DocumentsSign up issuesKey FeaturesServicesManaging AccountVirtual MailboxReceiving MailWhat items can be receivedMail NotificationsSecurityTroubleshootingAddressesAvailable addressesUsing your USGM addressIssues & QuestionsPlans & PricingChoosing a planCosts & discountsChanging your service planShipping & ReceivingPicking up MailWhere we shipManaging your shipmentsCosts and carriersIssues with shipmentsShipment restrictionsPayment & BillingAccepted payment typesAbout billingManaging your paymentsCancellationClosing your accountPausing your accountPartnershipFrequently Asked Questions Receiving Mail Everything from the type of items that you can receive, to mail notifications, security & troubleshooting. in this section What items can be received Do you receive packages on the weekends? Can I return packages that I accidentally got sent to my mailbox? Is there a weight limit to the items you can receive? I forgot to have my box number put on my package/letter! What do I do? Do you allow packages too? Mail Notifications I didn’t get the mail arrived notification email. Why is that? How quickly do you notify me when mail arrives? Security How secure is my mail in your facilities? Troubleshooting Why is an item not showing up in my inbox yet?