Everything you need to know about mail scanning.
What is a mail scanning service, and how does it work?
A mail scanning service receives your mail at a secure facility, scans the envelope exterior, and uploads it to your online mailbox within minutes. You can then set an automation to automatically open and scan the contents, or individually request to open and scan the mail pieces. Plus you can forward the physical mail anywhere in the world, or shred it — all with a few clicks. It’s the core feature of a virtual mailbox.
Why should my business use a mail scanning service?
If your company has a remote workforce, is closing an office, or simply wants to eliminate manual mail handling, US Global Mail’s scanning service helps you stay organized and reduce costs. No mailrooms, no delays, no dependency on one employee to sort the mail.
Is mail scanning secure?
With us, it is. Your US Global Mail mail scanning includes bank-grade encryption with SOC2 and HIPAA standards. We operate our own secure facilities with 24/7 monitoring in CA, NV, TX, DE and NY. Your mail is handled by trained staff and protected by strict privacy protocols.
How much does mail scanning cost?
Mail scanning is included in all US Global Mail plans. Custom plans are available for businesses processing 500–1,000+ items monthly. Please visit our pricing page for details.
How do I set up a mail scanning service?
Select a plan that fits your needs (monthly or annual), and our portal will guide you through setup in minutes. You can choose to have mail automatically opened and scanned. Then, complete a change of address with USPS to redirect mail to your new US Global Mail address. When mail arrives, you’ll get a notification and can view the scan instantly. You can also integrate with 1000+ apps to auto-upload scans to Dropbox, Google Drive, or other platforms.
What happens to my physical mail after it’s scanned?
That’s up to you. You can choose to have the mail stored, forwarded, or shredded and recycled securely. All preferences can be managed from your dashboard. We will hold your mail indefinitely for a small storage fee as outlined in plan features.
Can multiple team members access the scanned mail?
Yes, your US Global Mail mail scanning service comes with role-based access on our selected plans. You can invite team members and set permissions to view, manage, or restrict access to mail folders. Ideal for finance teams, HR, legal, and leadership to stay in sync. Please visit our pricing page for details.
Is US Global Mail compliant with USPS rules and regulations?
Yes. As a Commercial Mail Receiving Agency (CMRA), we are partners of USPS and operate in full compliance with USPS regulations. We’ll guide you through completing USPS Form 1583 to authorize us to receive and manage your mail.