A virtual mailbox is a real physical street address (not a PO Box,) at which you can receive all postal mail & packages online. Once your mail item arrives, it is scanned with the image of it uploaded into your virtual mailbox account. An e-mail notification will be sent once the mail item is in your account. From there, you can have the item opened & scanned to view the interior contents of the envelope, shipped to another location or shredded. If it is a bank check, you can request to have it deposited, free of charge. If you live overseas, mail forwarding is also an option for you with the ability to bundle up items in one shipment to save you money. Your virtual mailbox can be accessed from any computer or mobile device, any day of the week, 24/7.

Much like with a physical mailbox, mail & packages can be received at your virtual mailbox. The minute they arrive, they are processed and scanned exteriorly, with images uploaded into your account. That triggers an e-mail notification, letting you know that you have new mail. From there, you can log into your account and request a mail scan, which would give you scanned digital copies of your documents. If you need the mail item shipped to another location, you can request that from within your account as well. If you receive any bank checks, request a check deposit and we can have it deposited at your bank for free.

Depending on the plan you select (basic, plus, or business,) virtual mailboxes will cost between $9.95 – $24.95/mo for annual terms and $14.95 – $29.99 for month to month terms. If you are an individual that only wants one name on the account, the basic plan will suit you just fine. To add family members, you will want to sign up for the plus plan. Depending on the account usage, there may be some add on fees associated with your account such as mail scans and storage fees. Please make sure to reference the detailed pricing outline of add on fees, by visiting our pricing page.

Virtual mailboxes come with a 30 day money back guarantee and the ability to upgrade or downgrade at anytime. If you need to cancel and there are still months that were not used under the plan you selected, you will get a full refund. There is no penalty fee for cancelling early and there are no price increases at the expiration of your plan. To renew your plan, you can do so manually or have an automatic renewal enabled in case you forget.

Our customer service is always available during business hours, to help answer any questions or concerns surrounding our pricing, cancellations and upgrades/downgrades.

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Some of the key benefits of using a virtual mailbox include:

• Convenience: With a virtual mailbox, you never have to worry about checking your physical mailbox or being home to receive mail. Your virtual mailbox provider will receive your mail for you and scan it into your account, allowing you to view and manage it from anywhere.
• Security: Your mail is stored in a secure facility, and you can set up alerts to notify you when you receive mail. You can also choose to have your mail forwarded to you, or you can request that it be shredded or recycled. This gives you complete control over your mail and helps protect against identity theft and other security threats.
• Environmental sustainability: By using a virtual mailbox, you can reduce your reliance on paper and help to protect the environment. You can choose to receive digital copies of your mail instead of physical copies, which helps to save trees and reduce waste.
• Cost savings: Depending on your situation, using a virtual mailbox may be more cost-effective than maintaining a physical mailbox or renting a post office box.

First of all, virtual mailboxes are (as the term suggests,) virtual. That means that all incoming mail and packages, are scanned with an image of them uploaded into your virtual mailbox account. You still have the physical copy available to you, but it goes an extra step further, by getting the digital copy on your phone or computer. An important thing that makes virtual mailboxes very attractive, is its ability to receive packages from all shipping carriers and not just the USPS. Because PO Boxes are owned by the USPS, you can primarily receive packages from them, leaving UPS and FedEx packages outside of the picture.

The price difference between virtual mailbox and PO Boxes is also something to be considered. Because PO Boxes are entirely physical locations with no virtual aspects to their facilities, that means they need more real estate space, driving up your costs. Typically, a virtual mailbox will be over 50% cheaper than a PO Box. If you are an individual and sign up for a 12 month plan, you would only pay $9.95/mo; and that gives you unlimited mail items. With a PO Box however, a box size to accommodate that amount of mail, would be twice or thrice the price.