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Managing Account Names

Your account can receive mail under multiple names if you are on a Family or Business plan.

ADDING ACCOUNT NAMES

1. Log In To Your Account, go to “SETTINGS” and click on “Manage Account Names”

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2. Click “Add New Account Name”

Enter the Name and Description for the new name, then click CONTINUE

  • Type of users: Spouse, Minor Child, Deceased/Estate, Reject: Return to Sender, or Other. 

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3. Upload your forms of ID:

Select the type of ID and upload the file. Scroll down to upload the secondary ID. Click CONTINUE.

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DIFFERENT NAMES

Adding alternative names for one person

  • You can add different names of yours (ex: maiden names) in all plans). 
  • You’ll need to show us IDs of these names (even if the IDs are no longer valid).
  • Contact us to add your alternative names to the account. 

Adding other individuals’ names

Except for One-person Plan, you can add UNLIMITED individual names under your account. 

Adding names of a deceased family member

Add the name to your account, and provide us the death certificate as one ID as well as a document indicating you are the executor of their estate as the secondary ID. You can add a deceased family member’s name to your form 1583. 

Adding a company name

To receive items under a business name, you will need to add a business name to your account. We also need you to provide a document that ties your name to your company name as proof of ownership. These include:

  • Incorporation certificate
  • Commercial Registration
  • Certificate for The Registration of The Name along with a photo ID of the officer named in the document.

Please note: your account must be a business account to add business names. If you are currently not on a business plan, you’ll need to upgrade your plan. 

 

4. Review the 1583 form

  • Click View 1583 Form to verify the information listed is correct
  • Click CONTINUE to view Notary options.

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5. Schedule Notary appointment or upload notarized form.

  • Click GET STARTED for the NotaryCam option to be redirected to NotaryCam’s website
  • Click GET STARTED for the USGM option to schedule an appointment with our notary
  • Click GET STARTED for the Notarize Offline to upload your notarized 1583 form

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