Managing Account Names

Your account can receive mail under multiple names if you are on a Plus or Business plan.

ADDING ACCOUNT NAMES

1. Log In To Your Account, go to “SETTINGS” and click on “Manage Account Names”

2. Click “Add Account Name”

Enter the Name and Description for the new name, then click CONTINUE

• Type of users on personal plans: Adult, Minor Child, Deceased. 

3. Upload your forms of ID:

Select the ID type for both the Primary and Secondary and upload them, respectively. Click Save & Continue.

 

DIFFERENT NAMES

Adding alternative names for one person

• You can add different names of yours (ex: maiden names) in all plans). 
• You’ll need to show us IDs of these names (even if the IDs are no longer valid).
• Contact us to add your alternative names to the account. 

 

Adding names of a deceased family member

No IDs are required for deceased names.

Adding a company name

To receive items under a business name, you will need to add a business name to your account as secondary names.

Please note: your account must be a business account to add business names. If you are currently not on a business plan, you’ll need to upgrade your plan. 

 

4. Schedule a notary appointment with us

• Click the “Schedule Notary Appointment” link if you wish to get the form notarized with us. It’s quick and easy!

• The calendar will appear. Select an appointment and pay the $15 notary appointment fee. It will be completed via Zoom.

5. Use your own notary

• If you would rather use your own notary, click the grey “Already have a notary?” link below the blue button:

This will present the popup containing the prefilled 1583 form you can download:

Once completed, return to the above step to upload the notarized form via the “Upload Form(s)” button.