USGM Help Center Shipping & Receiving Do you charge any handling fees in addition to shipping costs? AddressesUsing your USGM addressIssues & QuestionsAvailable addresses CancellationClosing your accountPausing your account Frequently Asked Questions Getting StartedSign UpRequired DocumentsSign up issues Key FeaturesServicesManaging AccountVirtual Mailbox Partnership Payment & BillingAccepted payment typesAbout billingManaging your payments Plans & PricingChoosing a planCosts & discountsChanging your service plan Receiving MailWhat items can be receivedMail NotificationsSecurityTroubleshooting Shipping & ReceivingWhere we shipManaging your shipmentsCosts and carriersIssues with shipmentsShipment restrictionsPicking up MailCustom and Declarations Do you charge any handling fees in addition to shipping costs? No. We offer FREE handling for both letters and boxes in all plans.