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FedEx Vacation Hold

The odds are pretty good that there will come a day when you won’t be home to accept a FedEx package.

 

Maybe you’ll be away on vacation. Maybe you’ll be away on business. Or maybe a family emergency happens, or any myriad of other things that could cause you to be away from home for a couple of days.

 

The last thing you want to worry about in these situations is whether or not your FedEx packages are going to still be there when you get back.

 

We’ve all seen stories on the news about people losing their packages because they want home in time to get them before someone else spotted them. We also all heard horror stories about FedEx packages being left out in the wind and weather, getting ruined is because they want brought in ahead of a storm.

 

What are you supposed to do if you have FedEx packages coming in when you know you aren’t going to be home?

 

Cross your fingers and hope for the best?

 

No!

 

Believe it or not, you can actually place a hold on all of your FedEx packages and stop them from being delivered when no one is home to accept them in the first place!

 

Below we walk you through exactly how to protect your packages when you know you won’t be home by taking advantage of the FedEx vacation hold services available from this shipping company.

 

Let’s dig right in.

 

fedex vacation hold on mobile

 

Can You Setup a FedEx Vacation Hold on All Package Deliveries?

 

Absolutely!

 

One of the biggest advantages of using FedEx is that you can always place a hold on your delivery – even on the day that it is scheduled for delivery – without a lot of headache and without a lot of hassle.

 

Now, obviously, if your package is already delivered you aren’t going to be able to do much about having it held for you further. It’s already reached its ultimate destination and FedEx is no longer responsible for it.

 

But right up until that moment (sometimes literally until your FedEx driver reaches your street) you should be able to place a hold on your package delivery, having FedEx hold it for you (on a temporary basis) when you know you aren’t going to be around to receive that package in the first place.

 

On top of that, you can also have your FedEx package rerouted to other stores or storage lockers for even more protection and easy accessibility for you later down the line.

 

But that’s something that we get into in just a little bit.

 

Just know that any FedEx package (with very few exceptions) are going to be able to be held with a vacation hold service from this shipping company.

 

how to sign up for fedex vacation hold

 

Step By Step Guide for FedEx Vacation Holds

 

Best of all, actually initiating the FedEx vacation hold is super simple and straightforward.

 

First, you’ll want to sign up for a FedEx Delivery Manager account by visiting the FedEx website or by downloading the mobile application to your phone or tablet.

 

This account is 100% free of charge, available to anyone and everyone (even if this is your first time having something sent to you via FedEx), and provides you with a whole host of really cool tools and features you wouldn’t have had access to as a FedEx customer before.

 

The next step is going to the FedEx Vacation Hold section of the Delivery Manager website or mobile application.

 

You’ll be able to find this under the “Manage Delivery” section on your package, with each individual FedEx package listed within your Delivery Manager account by tracking information.

 

Find the package (or packages) that you want to be held by FedEx, click the “Manage Delivery” option on those packages, and then click the “Vacation Hold” option.

 

A menu is going to pop up from there, allowing you to select a range of dates that FedEx can hold your package until. Pick the one that makes the most sense for your schedule (FedEx packages can be held up for up to 14 days) and you’ll be good to go.

 

A confirmation message will pop up on your screen, but you also get a confirmation message sent to your email address on your FedEx Delivery Manager account as well. This gives you a little more peace of mind and security knowing that your packages are held and FedEx has received these instructions.

 

As soon as the date that you have selected arrives, FedEx will attempt to deliver your package to your address again. If you need to hold the package a little longer you may be able to do so by contacting FedEx customer service directly.

 

In those situations, they may hold the package for you at a local FedEx location. You’ll have to visit there (with identification) at your earliest convenience to actually pickup your package in those circumstances.

 

cost for fedex vacation hold

 

How Much Do FedEx Holds Cost?

 

One of the coolest things about the FedEx Vacation Hold service is that it is available 100% free of charge, without any strings attached whatsoever.

 

Yes, you are reading that correctly!

 

You are going to be able to place a vacation hold on all of your FedEx packages for up to 14 days without having to spend a single penny on this service.

 

Vacation holds are available through the Delivery Manager platform from FedEx, also available completely and totally free of charge.

 

All you have to do is sign up, confirm your identity and your address (FedEx sends a postcard your way to take care of that), and you are off to the races!

 

If you personally request that a package be held longer than 14 days (by contacting customer service directly and seeing if this is impossible in your specific situation) you may have to pay a little extra.

 

The same is true if you choose to have your package rerouted to a third-party storage locker or shipping locker. FedEx may drop off your package at those storage/shipping lockers, but they don’t have any say in whether or not those companies or services charge people to take advantage of their drop-off and collection facilities.

 

For the overwhelming majority of people that use Vacation Hold from FedEx, though, you won’t have to spend any money to have this company temporarily hold onto your package for until you get back home.

 

clock

 

How Long Will FedEx Holds Last?

 

As we just highlighted a moment ago, FedEx vacation holds are (generally) going to be able to be extended out to 14 days from the original delivery day.

 

In some (rare) circumstances you may be able to contact FedEx directly and have them extend your vacation hold for another 14 days. That’s something that you are going to have to discuss expressly with the FedEx customer service department, though.

 

This isn’t something that’s available to just anyone and everyone, and there’s no way to automatically extend your 14 day vacation hold within the FedEx Delivery Manager platform.

 

Try as hard as you can to find a delivery day within that 14 day window of time that makes sense for you. If you know that you still aren’t going to be able to get back in time to get your package, consider having it rerouted to a friend, family member, or neighbor that you trust with your package inside of that 14 day window of time.

 

It may not be the best option, but it is certainly better than having your package dropped off and left on your front step four who knows who to spot it and to be left out in the wind and weather.

 

fedex package

 

How Do I Get My Packages When the Hold Finishes?

 

The beautiful thing about the Vacation Hold service from FedEx is that it is 100% automated and 100% automatic after you initiate this hold on your side of things.

 

The moment that you confirm that you in fact wish to have your package held for up to 14 days through the Delivery Manager application or dashboard online FedEx updates your package status. As soon it is scanned internally it’s going to be delayed and held until the date that you have selected.

 

At that point in time, it’s going to be “reactivated” and it’s going to go out for delivery just like any other FedEx package.

 

Like we have mentioned a handful of times already, though, there is the potential to have your package held at a local FedEx facility, storage locker, or third-party facility for longer than the 14 day block of time FedEx does as a standard service.

 

A lot of that is going to be up to the specifics of the FedEx facilities in your area, third-party organizations that are willing to hold packages for FedEx customers, and the story/shipping locker facilities that you are thinking about taking advantage of.

 

In those circumstances (when you have a FedEx package rerouted or you have a FedEx package held at a shipping locker) you’re going to actually have to go and pick up your package in person when you have a chance.

 

Make sure to bring identification and your tracking information. You’ll need to prove that you are the person the package was intended for (or an authorized agent as outlined in the FedEx Delivery Manager platform).

 

fedex delivery manager

 

Can I Have My FedEx Packages Rerouted?

 

You sure can!

 

FedEx Delivery Manager gives individuals the opportunity to have their package rerouted to different locations when they know they aren’t going to be around to pick up or accept for their package on its day of delivery.

 

FedEx lets you reroute deliveries to:

 

  • Street addresses in the same town or city
  • FedEx locations within that same town or city (or general area)
  • Third-party companies affiliated with FedEx (Walgreens and Dollar General, for example)
  • Third-party storage and shipping locker organization

 

You’ll need to take advantage of the rerouting tools in the Delivery Manager dashboard to make these kind of arrangements, though. You can also jump on the phone and contact FedEx customer service directly to asked them to handle your reroute for you.

 

Rerouting directions are going to update instantly across the FedEx backend, alerting the FedEx delivery drivers to either hold or change the delivery address for your FedEx packages.

 

It’s a good idea to make this kind of change as early as possible. Once your packages out for delivery rerouting it can be a bit of a hassle.

 

What If My FedEx Hold Doesn’t Work?

 

If the Delivery Manager system from FedEx isn’t letting you place a Vacation Hold onto your package it may be because that type of package is ineligible for those kinds of services.

 

Express and overnight delivery services from FedEx are not going to be eligible for a Vacation Hold, and a lot of other premium or time sensitive FedEx delivery services are excluded from this type of option as well.

 

The overwhelming majority of FedEx Express and FedEx Ground packages are going to be eligible for Vacation Holds, though. If your packages being delivered through those kinds of services you should be good to go.

 

virtual mailbox on desktop

 

Manage All of Your Packages with US Global Mail

 

At the end of the day, if you no longer want to worry about whether or not you’ll be home to accept your packages in the future you might want to get yourself a US Global Mail account and automate the whole process completely.

 

As a virtual mailbox customer, you’ll be able to have all of your package (and all of your mail) sent to a permanent street address or your account.

 

Those packages, parcels, and envelopes will be digitally scanned the moment that they arrive (with instant notifications sent to you as well) and will be held for you in a secure location until you want them to be forwarded on to any address on the planet (up to 80% off of standard shipping costs).

 

Of course, there are other benefits available to US Global Mail customers. Learn more about those benefits by contacting the company directly or visiting their website today!

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UPS Signature Required

It’s always nice to have a little bit of extra security knowing that packages you have sent across the state, country, or even across the world have actually arrived safe and sound at their ultimate destination – and that they have been accepted by the person you intended them to be accepted by.

 

And while UPS does a fantastic job of updating people about the route that their packages take as they move throughout the UPS infrastructure (their tracking info is often considered some of the most reliable and accurate in the shipping world), having UPS signature required delivery add-ons take that to the next level.

 

Obviously, not every package sent via UPS needs to have signature required upon acceptance.

 

But there are definitely circumstances where you want a signature to be provided when a package is delivered, not only providing confirmation that it arrived where it was supposed to arrive but that the right person it was intended for (or their representative) has accepted the package, too.

 

Below we dig a little deeper through the ins and outs of UPS Signature Required delivery add-ons.

 

We cover the kinds of packages that are likely to benefit most from these kinds of add-ons, how the signature required delivery confirmation process works, whether or not any UPS services require this at to be included, and a whole host of other details as well.

 

Let’s jump in!

 

Are All Packages from UPS Signature Required?

 

For starters, it’s important to know that not every single package sent via UPS is going to require a signature upon delivery.

 

In fact, the overwhelming majority of packages that UPS handles (domestically as well as internationally) are not going to have a signature required when they are delivered.

 

Most customers are perfectly content with UPS handling delivery, dropping packages off at their ultimate destination and allowing the recipient to be responsible for confirming that they arrived.

 

On top of that, modern tracking information is far more accurate and far more accessible today than ever before. This tracking set up allows senders and recipients watch their packages as they move throughout the UPS infrastructure.

 

You’ll be able to watch your package as it is accepted by UPS, sorted and transported via UPS, and see when it is updated as out for delivery or as delivered.

 

That alone can act as a pseudo-delivery confirmation, not necessitating a signature requirement in most situations.

 

Of course, there are also some packages that are very important, very sensitive, or very private that need to get to someone specifically. In those circumstances, signature required delivery confirmations are a huge benefit!

 

ups logo

 

Better Understanding UPS Signature Required Delivery Confirmations

 

Right out of the gate, you should know that you only ever have to sign for a package via UPS if the individual or organization sending that package requests and requires a UPS Signature Required delivery confirmation.

 

As we highlighted just a moment ago, the overwhelming majority of packages handled by UPS (and the majority of packages handled by any shipping company, for that matter) are going to be completely free of this signature requirement.

 

At the same, though, if the center of a package wants to have delivery confirmation via signature that they are able to request this service – and the package will not be turned over to the recipient until that signature has been acquired.

 

The bottom line is this: If an individual or organization wants a delivery confirmation bias signature on any of the UPS packages they are sending out, they are responsible for making this request – not the recipient.

 

The recipient will be required to sign for the package when they accept it.

 

In most circumstances and authorized agent or representative of the individual on the packing information will be able to sign for that delivery, though in certain circumstances (mentioned below) only the person who the package has been addressed to will be able to sign for its acceptance.

 

ups delivering a package

 

Are There Any UPS Shipping Services That Require a Signature Upon Delivery?

 

While specific UPS shipping services are not necessarily going to require a signature upon delivery, the shipment and delivery of certain items or substances are required to be accompanied by a signature delivery for sure.

 

For example, firearms that are being sent through UPS (between Federal Firearm License dealers) are going to require not just a signature upon receipt – but are also going to require a signature of the individual listed on the shipping information as well as confirmation that the individual in question is an adult.

 

The same is true for pharmaceuticals and alcohol. The odds are pretty good if you’re sending (or receiving) this kind of stuff through UPS you are going to have a signature required delivery confirmation attached to your package.

 

At the same time, anyone that is sending high-value items through UPS usually want to include a signature confirmation upon delivery.

 

Obviously, making sure that those high-value items are also completely insured during the trip is never a bad idea. But UPS Signature Required delivery confirmations do not include insurance. That’s something that has to be paid for separately.

cost of ups required signature

 

Will UPS Signature Required Delivery Cost Anything Extra?

 

In certain circumstances, UPS Signature Required delivery confirmations are going to be completely free of charge in included with some of the more premium shipping options available from UPS.

 

In the majority of circumstances, however, individuals that are shipping things through UPS are going to be on the hook for paying for UPS Delivery confirmation, Signature Required confirmation, and Adult Signature Required confirmation.

 

UPS Delivery confirmation along is going to cost two dollars (flat rate) and can be attached to any UPS package, parcel, or envelope that is being sent via any of the UPS services.

 

UPS Signature Required and Adult Signature Required confirmation services are available on all UPS shipping options as well, though this is an extra $4.50 add-on for standard Signature Required and a $5.50 add-on for Adult Signature Required.

 

On top of those options, UPS customers can also request a “verbal confirmation of delivery” as well.

 

This kind of confirmation is handled by UPS representatives, and they will contact the “preferred contact telephone number” listed on UPS premium shipping services (like UPS Next Day Air Early packages, for example.

 

Verbal confirmations of delivery from UPS are going to cost three dollars.

 

ups driver getting of a ups truck

 

Can All UPS Packages Have Signature Required Delivery Add-Ons Attached?

 

If you to add UPS Signature Required delivery add-ons to your package you’ll have the opportunity to do so, regardless of whether or not you are looking to send your package via some of the more basic UPS shipping options or some of the faster or premium services available from this company.

 

This is something that you are going to have to request before your package gets handed off to UPS, though.

 

If you are going to a UPS facility to have your package shipped for you, you’ll need to make sure that you have requested this add-on be included at the time of dropping your package off. Most of the time, the individual behind the cash register any UPS Store or UPS facility will ask if you’d like to have any add-ons attached to your package.

 

That’s the time to bring this extra up!

 

If, on the other hand, you are creating your own shipping labels online or through UPS partner tools you are going to want to make sure that you include Signature Required delivery confirmation with your shipping details before the label has been generated.

 

As soon as the shipping label has been entered into the UPS system it’s a lot more difficult to add Signature Required delivery confirmations. This is definitely something you’ll want to square away before you create or print your label for sure.

 

ups customer signing for a package

 

What If I Won’t Be Home to Sign for a Package from UPS?

 

If you aren’t going to be home to sign for a UPS package that you know has Signature Required delivery confirmations attached there are a couple of options available to you.

 

For starters, you can contact UPS directly and request that the package be delivered at a later point in time.

 

You’ll be able to provide them with a day and time that you are available to receive that package, and they will do absolutely everything they can to accommodate this request (within reason).

 

Secondly, you can see if you have to be home to sign and accept your package or if you are able to have a representative handle this for you.

 

If you don’t necessarily have to have your signature on the package, you could see if someone else from your home or family is going to be around and have them sign on your behalf.

 

Finally, you may be able to have the package held for you at any local UPS facility.

 

In these situations, your visit the UPS Store or facility when you have an opportunity to do so, providing a signature as well as identification that you are who you say you are – picking up the package physically when it’s most convenient for you.

 

All in all, there are plenty of options available to those that may not necessarily be home all the time to receive packages from UPS when they are most likely to deliver them.

 

confirmation signature from ups

 

How Will I Receive a Confirmation of a Signature Upon Delivery?

 

Confirmation of a signature upon delivery will be sent to you in a couple of different ways.

 

For starters, a physical copy of that signature (whenever possible) will be mailed to your address on file when you have requested a signature to be produced upon delivery.

 

Secondly, a digital copy of the signature (when recipients sign on UPS electronic devices) will be uploaded directly to the UPS platform. A copy of this signature will be sent to you directly or provided inside of your UPS customer account dashboard for your review almost instantly after the signature has been collected.

 

If you are having any trouble whatsoever with your signatures for delivery confirmation, or have questions about this process, it’s a good idea to reach out directly to the folks at UPS customer service whenever possible.

 

Their online support team as well as their customer support phone line are very helpful. It may be even be advantageous to pop down to your local UPS store or facility and ask about these kinds of things person, too.

 

virtual mailbox on desktop

 

Never Wonder About Package Delivery Status Again with US Global Mail

 

Alternatively, you might want to avoid having to be around to sign for any packages – from UPS or any other company, for that matter – and instead sign up for a US Global Mail virtual mailbox account.

 

This account provides you with a permanent physical street address that you can use to have all of your packages sent (as well as any piece of mail, too).

 

More than happy to receive packages from companies like UPS, FedEx, and DHL (something that the USPS cannot and will not do for PO Box customers as of early 2021), even packages that require a signature to be delivered are going to be handled by US Global Mail for all of their customers.

 

Not only will someone always be there to accept your packages on your behalf and sign for their delivery, but they also be held for you and secure and safe parcel lockers until you’re ready to have them forwarded on to any address of your choosing.

 

On top of that, you’ll pay up to 80% off of traditional shipping when you become member of US Global Mail!

 

There are a whole host of other benefits available to those that choose to take advantage of this service, a service that’s been around for more than 20 years and an industry leader in the modern virtual mailbox world.

 

For more information about the services available to US Global Mail account holders, or to sign up for your virtual mailbox, don’t hesitate to contact them at your earliest convenience!

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USPS Where Is My Package?

Having your package going missing somewhere along the line of transit with the United States Postal Service is never something we expect – but unfortunately, it happens every now and again to people every day.

 

It’s important to remember that the USPS is handling literally millions and millions of packages on a daily basis, moving them across the state, or clear across the country.

 

With this kind of package volume of minor miracle that the overwhelming majority of USPS packages find their way to their ultimate destination as quickly or as consistently as they do, really!

 

Still, that’s little comfort if you are trying to figure out where your package is when it’s gone a couple of days beyond the estimated delivery date and it seems to be sitting in some sort of limbo.

 

That’s where this quick guide comes into play.

 

Below we cover:

 

  • How the USPS tracking system works
  • How you can take advantage of more advanced tracking tools
  • What the different tracking messages mean and
  • What to do if your package is really missing

 

Ready to get right into it?

 

Let’s do this!

 

usps packages

 

USPS – Where is My Package?

 

Each and every day, the USPS handles about 20.5 million packages through their infrastructure – either moving them from one USPS location next or delivering them to customers across the country.

 

This spikes a little higher during the holiday season, with the post office reporting that they regularly deliver nearly 30 million packages in the month of December – being particularly busy in the last week before Christmas.

 

That’s a lot of packages!

 

With all those packages zipping around the country regular basis it’s not unexpected that some of them might go missing every now and again.

 

According to the USPS, about 1.5% of the packages that they handle may go missing somewhere going transit – but the overwhelming majority of those packages are later found and then moved on to their final destination (even if they are delayed).

 

A number of major improvements to the USPS tracking system and how it works internally has helped to cut that number dramatically, and today you’re far less likely to have to worry about your package getting lost than ever before.

 

usps tracking dashboard

 

Better Understanding the USPS Tracking System

 

The USPS takes advantage of a similar tracking system is the one used by both FedEx and UPS, helping to streamline their system significantly while also improving the accuracy of updates and the trackability of everything that moves through their system.

 

Much of the process is automated from start to finish, with a tracking number for your package and parcel created even before the USPS actually brings your package into the system.

 

The tracking number itself is attached to a barcode to make for even easier scanning, and that barcode is often tied to larger USPS shipment “blocks” so that every package in a block gets updated with the same alert when it arrives at a new shipping facility.

 

This approach allows the United States Postal Service to “scan” millions of packages every day without having to scan each and every package individually. Instead, batch updates are made when each pallet gets scanned, updating information across all of the individual barcodes that were attached to that block.

 

USPS Track and Manage Tools

 

The post office offers a variety track and manage tools that are available 100% free of charge, including a simple tracking search bar that they have on their website.

 

All you have to do is punch your tracking number into the search bar itself and the USPS will comb its internal database to find that package, find its current location and active status, and return that information to you ASAP.

 

From start to finish those searches usually take less than the second, providing you with very fast and accurate information that you can actually use.

 

Create a free account on the USPS website, though, and will gain access to even more tools you might find useful.

 

Tools like more in-depth information about where your package is and where it has gone, when your package is expected to be delivered, and rerouting, hold, or new delivery plans for your package, too.

 

The tools you’ll have available to change, reroute, or hold your package will be highly dependent on the current active status of your package. But they update through the USPS system quite quickly, allowing you to have a lot more control over when your package arrives at its ultimate destination than you would have had otherwise.

 

USPS Informed Delivery

 

Informed Delivery is another great tool available 100% free of charge from the USPS that gives you a better idea of where your packages (and all of your regular mail, too) are at any one particular point in time.

 

After signing up for your account and verify your address the USPS will send you an email each and every morning with digital scans of every piece of mail you have coming to your address that day.

 

Not only will you get digital scans of envelopes, packages, and parcels included in this daily digest, but you also get tracking information or any of the packages you are having routed through the USPS to your address as well.

 

On top of that, Informed Delivery creates a permanent record of all the pieces of mail delivered over the last two weeks. That should help you stay a lot more organized with your mailbox, too.

 

 

usps tracking on the website

 

USPS Tracking Messages to Know About

 

It’s important to understand what the different USPS tracking messages you have pop up when you punch in your tracking number mean, giving you a better idea of where your package is but also giving you more insight into when it will be delivered in the future.

 

Here are a couple of the most common messages you’re likely to receive when you are using USPS tracking tools:

 

IN TRANSIT – This message is going to pop up when your package is being transported between two different USPS facilities (sometimes different post offices, but most of the time it means moving through a USPS processing facility). Always a good message to see, it means that your package is on the move and is actively being transported throughout the post office infrastructure.

 

It’s not at all uncommon to see this tracking message pop up multiple times when you search for your tracking number, either. That just means it’s been moved through another sorting facility or another post office and is working its way to its ultimate destination.

 

DELIVERY STATUS NOT UPDATED – This update is (somewhat) rare, letting you know that your package has in fact arrived at the post office for delivery – and maybe even transported onto the truck for delivery – but hasn’t yet been scanned and updated with a current delivery status.

 

99.9% of the time this message is going to be followed up by another message that will clue you in about the delivery status, though sometimes you’ll find a package on your doorstep or in your mailbox with this message still showing prominently on your tracking information.

 

At the end of the day, though, if you see this message the odds are pretty good that your package is going to be delivered either that day or in the next two or three business days.

 

RECEPTACLE BLOCKED – If, for one reason or another, the USPS mail carrier responsible for bringing your package to your door is unable to access your mailbox (or even just your address) this is the kind of message that you are most likely going to find your in your tracking information.

 

A lot of extra vehicles in your driveway, utility trucks in the area, downed power lines, and a whole host of other problems completely out of your control (as well as out-of-control of the USPS) can lead to your mail receptacle being blocked and delivery delayed.

 

Sometimes you’ll be able to pop down to the local post office and pickup your package that same day, but a lot of people simply wait until the next delivery day for their package to arrive.

 

NO ACCESS – This tracking update is similar to the one above, and it basically just means that the USPS wasn’t able to access the delivery location. Again, there can be a bunch of different reasons this happens (out of your control) but it’s good to know that the USPS will attempt delivery again the next day.

 

NOTICE LEFT – If the package that you are having shipped to your door requires a signature for one reason or another, but no one was home to sign for that package, the USPS mail carrier delivering it will leave a notice to alert you of this fact.

 

Instead of the package being delivered to your door you’ll have a notification in your mailbox or near your front door letting you know that delivery was attempted but wasn’t able to be completed.

 

From there you can either opt out to your local post office (assuming they are still open that day) and sign for the package and receive it that way, or you can simply wait until the next day and try to be sure someone is around to sign for that package.

 

DELIVERED – This is the message we all love to see, the message that lets us know that our package has finally arrived at our doorstep!

 

The chances are good you’ll find your packages near your front door for your mailbox, though (if you have a new mail carrier) you may find them in locations you warrant necessarily expecting.

 

Make sure to check any potential spots if your regular drop-off location doesn’t have your package before contacting USPS customer service about a missing package.

 

missing package usps

 

What to Do If Your Package is Missing

 

If, on the other hand, your package really is missing then you’re going to need to contact USPS customer service and support ASAP.

 

You might need to pop down to your local post office and straighten things out there (they can usually be very helpful, often times providing faster service than the traditional USPS customer service department can), though you might have to call customer service directly for more help.

 

This department can be contacted Monday through Friday, 8 AM through 8:30 PM EST as well as on Saturday from 8 AM to 6 PM EST. You’ll be able to reach them by dialing 1-800-275-8777.

 

Initiate a USPS Mail Search

 

The first thing you’re going to want to do if your package is missing is to initiate a USPS Mail Search request.

 

This can be done for the customer service hotline we mentioned above, but you can also started at your local post office as well.

 

After providing your name, address, and tracking information (as well as a general description of your package) the USPS will then initiate a systemwide search for your package and parcel.

 

If they find the package, it will get forwarded on to you ASAP (usually via overnight delivery with no extra cost to you). If they do not find the package, however, you’re going to have to move forward with filing a claim.

 

how to start a usps claim process

 

What to Do If Your Package is Confirmed Lost

 

If the USPS notifies you that your package is confirmed to be lost you’re going to have to go through the claims process.

 

Again, this can be done through the USPS website (after creating a free account) or a claim can be initiated over the phone with customer service or at your local post office.

 

The important thing is you need to file your claim within 60 days of your package being sent to you. Any delay beyond that may prevent you from being able to actually initiate the claim, causing all kinds of headache and hassle for you.

 

The claim form through the USPS is super streamlined and uniform across the board, and the claims is generally pretty simple and straightforward. Your request a refund for not only the shipping you paid but also the value of your item and that claim will go through the USPS infrastructure from there.

 

If approved, you can expect a claim payment in anywhere between two weeks to six weeks (and sometimes a little longer than that).

 

If denied, though, you can file two appeals – and original appeal and then an appeal of that decision if it doesn’t go your way. It’s possible to negotiate with USPS during this process to receive a partial claim, too.

 

virtual mailbox on desktop and mobile

 

Forget Package Problems Forever with US Global Mail’s Virtual Mailbox Service

 

Of course, you could eliminate a lot of headache and a lot of hassle with missing mail pieces by simply changing your mail service to US Global Mail and their virtual mailbox.

 

Providing you with a permanent street address that you can use no matter how often you move (or where you move to), US Global Mail provides:

 

  • Full package acceptance from all major carriers (something USPS does not provide the PO Boxes)
  • Digital mail scanning of every package and parcel as soon as it hits your virtual mailbox
  • Notifications about those packages and parcels in real time
  • The ability to forward those packages and parcels to any address on the planet at up to 80% off of traditional retail rates

 

… And that’s just the tip of the iceberg!

 

For more about US Global Mail and all it has to offer, visit their website or contact them directly today!

Exceptional service, at the right price.

30 Day Money Back Guarantee. Try Risk Free.

Choose the plan that’s right for you.

No one beats our plans. Or pricing. Or customer service.
No contracts or surprise fees. Tons of Free features. Try risk-free.

BASIC

$9.95

Per month, billed biennially.
$14.99 billed monthly.

  • 1 name on the account
  • Free check deposit
  • 90 days Free mail storage

PLUS

$14.95

Per month, billed biennially.
$19.99 billed monthly.

  • Add multiple family members
  • Add multiple company names
  • Upto 80% off on shipping rates
  • Free check deposit
  • 180 days free physical mail storage

All our plans come with

guarantee
100% Guarantee

Don't love it? Cancel within 30 days for a full refund.

location on the map
Permanent Street Address

Get a PO box online while maintaining a real street address.

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Smart Mailbox

Read all your mail virtually. No paper mess and a greener planet.

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No limits

Get mail from all your homes and business(es) or both in the same app.

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Free Check Deposit

Deposit bank checks virtually... with the click of a button.

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USPS Customer Service Chat

The United States Postal Service (USPS) has a fantastic customer service department.

 

Not only is the USPS customer service department highly responsive and easy to work with, but they also provide a lot of different options to contact them.

 

Unfortunately, as of early 2021, the USPS has yet to implement a full-blown customer service chat tool – though it’s likely they add this kind of functionality to their site someday in the near future.

 

Still, if something has gone sideways with your mail or a package that you sent with the United States Postal Service the chances are pretty good that customer service is going to be able to help you out.

 

Below we cover how to take advantage of all the customer service options available from the USPS, highlighting the ones that are going to provide you with the fastest response and the most consistent help regardless of what your challenge might be.

 

Use the information in this guide to help you the next time that you need to get a hold of USPS customer service and you’ll find the whole process painless and headache free.

 

Let’s get right into it, shall we?

 

usps customer service

 

Everything to Know About USPS Customer Service Chat

 

Right out of the gate, it’s important to mention that there is no currently available USPS customer service chat tool like you might find with some of the other popular shipping companies in the United States today.

 

While both FedEx and UPS provide online live chat support through their customer service, USPS has been a little slower to adapt this kind of technology – and it’s just not available on the platform (yet).

 

But this shouldn’t be a dealbreaker. Not by any stretch of the imagination.

 

As we mentioned just a moment ago, the USPS has some of the highest customer satisfaction ratings in the mail delivery and shipping world – and that’s stacked up against companies like FedEx and UPS.

 

People like the trust, the reliability, the speed, and the price points of USPS services. And it’s not by customer service with the USPS is impossible to get a hold of, either.

 

Sure, it would be nice to see the addition of a USPS customer service chat tool sometime in the near future.

 

But with so many other ways to get a hold of customer service (and get almost instant answers from live USPS employees) you won’t be left hanging if you have problems with your mail, packages, or USPS services in general.

 

a 1 - 800 customer service number

 

What Should I Be Contacting USPS Customer Service About?

 

USPS customer service can help you with a variety of different problems, ranging from packages and mail that hasn’t shown up when it was expected to people stealing your mail, damaging your mail, or even opening your mail without your permission – and everything in between!

 

When you get right down to it, anytime you have trouble with USPS services you’ll want to reach out to the customer service department and see if there’s some sort of remedy that they can recommend.

 

Some people contact the USPS customer service line when they have been charged the wrong postage or a letter or a package. Others reach out when tracking information is inconsistent or inaccurate (or maybe flat-out unavailable)

 

Others still choose to contact USPS customer service because their packages or mail arrive damaged, open, or in less than ideal condition – or not at all!

 

USPS customer service is empowered to handle all different kinds of issues, ranging from more mundane problems that can be resolved with just a little bit of back-and-forth between you and the service agent as well as more in-depth problems that can be initiated through customer service and followed through with other departments of this agency.

 

All in all, it never hurts to drop USPS customer service online or you have questions, when you are having issues with the mail service at your address or PO Box, or when you need immediate assistance while dealing with a USPS emergency.

 

usps customer service

 

Can USPS Customer Service Chat with All USPS Issues?

 

Unfortunately, USPS customer service may not be able to handle every single issue that you come across – at least not on their own, anyway.

 

For example, a lot of people are expecting USPS tracking technology to provide them with detailed and real time updates about where their package is exactly at any one particular point in time.

 

Customer service with the post office is going to be able to give you the same information you have access to through your tracking number, but they aren’t going to be able to give any more information than not.

 

Some people contact customer service hoping that they’ll be able to use some “secret tools” to find out exactly where their packages right on the spot. That’s not the way the USPS infrastructure works, though – so you’ll probably want to avoid those kinds of calls whenever possible.

 

Secondly, certain services that have to be handled in person at the post office (like signing up for a PO Box, going through the change of address process, etc.) aren’t always going to be able to be handled by calling USPS customer service.

 

You may be able to get part of those things taken care of with a simple phone call or email, but you’ll almost always have to visit your local post office to finalize anything that requires your signature or valid forms of identification before you can move forward.

 

Luckily, though, USPS customer service chat employees are trained to help direct you to the right people that can assist you when they are unable to.

 

Knowing that, but they’re usually be able to cut out a lot of the middlemen or steps in between and get you right to the individual that can assist you the most. This will fast-track your issue and help you get a resolution ASAP!

 

usps customer support agent on the phone

 

Effective Means of Contacting the USPS Customer Service Department

 

Below we breakdown a couple of the most effective ways to get a hold of the USPS customer service department. All of these options on the table when you need help and assistance, or just have a couple of questions that you’d like to have answered.

 

Some of them are better suited to different situations than others (phone calls for immediate help, for example, and emails to ask less pressing questions) but feel free to take advantage of any of these customer service contact opportunities when the need arises.

 

Phone Options

 

The main USPS customer service line is available Monday through Friday, 8 AM through 8:30 PM (EST) as well as Saturday at 8 AM through 6 PM (EST).

 

You can reach this department by dialing 1-800-275-8777 and should be almost immediately connected to a live support agent that can further assist you.

 

Individuals that are deaf or hard of hearing have special phone lines that they can call, including 1-800-877-8339 (for individuals with hearing and speech impairments) or 1-800-845-6136 (for individuals with hearing and speech and speech impairments that only speak Spanish).

 

Further customer service lines can be taken advantage of by using the federal relay TTY service.

 

Technical support is a separate department within the USPS customer service department, and they can be reached Monday through Friday (8 AM to 8:30 PM EST) as well as Saturday (8 AM through 6 PM EST).

 

Individuals that are having a tough time with their USPS.com accounts, accounts through the Postal Store, issues with their PO Box or click and ship services, or those that need to file some sort of claim with the USPS should contact technical support at 1-800-344-7779.

 

Obviously, you’ll also want to look up the local phone number for your post office as well.

 

Reaching them during busy hours (or a busy mailing season, like the holiday season) can be a bit hit or miss. But most of the time they’ll respond pretty quickly and should be able to help you with area specific issues, too.

 

Email

 

Emailing USPS customer service is generally pretty simple and straightforward – though the process is a little more involved than just punching a standard email address into your favorite email platform and zipping off a quick note.

 

No, you’re going to need to first navigate to the Help section of the USPS.com website before going to Contact Us portion of that page.

 

From there you’ll find a subheading that says EMAIL US with a link that directs you to an online form that asks a handful of questions to make sure that your customer service email gets to the right department.

 

The USPS encourages you to provide as much information as possible in your email to really help make sure that it gets to someone that can assist you with your specific situation. Take advantage of this opportunity to write a clear, concise, and complete message for you hit send!

 

Filing Claims

 

Filing claims with the USPS customer service department is also a pretty straightforward process and something you’ll be able to do after contacting customer service through phone or by visiting the Help section of the USPS.com website.

 

To move the claims process along make sure that you still have time to file your claim (according to USPS rules regarding the claims process), that you have all of your documentation ready to go to backup your claim, and that you have created a USPS.com account (if you’re filling this out online).

 

Then simply move through the process outlined by customer service at the USPS, either filling out the form on the web or by contacting customer support directly and going through the process with live help online.

 

Expect a claims decision in about a week or so, with your claim either approved or denied based off of the information that you provided. Approved claims will usually be paid out and about another 7 to 10 days, with denied claims giving you an opportunity to make up to two appeals to try and have this decision overturned.

 

Contact customer support directly (on the phone or at the post office) to go through the appeals process.

 

Visit the Post office

 

Sometimes the fastest way to get the help that you are looking for is to simply visit your local post office and speak to someone working there directly.

 

This isn’t exactly a tool for contacting customer service, but every single USPS employee is trained and empowered to provide customer service and help as much as they are able to. They’re also able to direct you to the right people in the customer service department to further assist you if they aren’t able to resolve your issue outright.

 

You might want to visit your local post office when you’re dealing with mail deliverability or shipping problems, when you are having trouble with your PO Box, when you’re looking to change your address, or when you’d like to place a hold on your mail.

 

If you have any questions whatsoever (about any services available through the USPS) is generally a good idea to pop into your local post office and asked the folks that work there in person!

 

virtual mailbox on desktop and mobile

 

Enjoy a Headache and Hassle Free Mailbox Experience with US Global Mail

 

Another great approach for eliminating headache and hassle when it comes to your mail is to simply sign up for a US Global Mail virtual mailbox account and modernize your whole experience from top to bottom!

 

For starters, you’ll enjoy significantly more privacy and security with a US Global Mail permanent address than you would with using your residential address for mail or even a USPS PO Box.

 

Secondly, every single time a new piece of mail arrives at your US Global Mail address it will be digitally scanned, uploaded to your dashboard, and notification sent to you with pictures of what that piece of mail is – speeding up the process and digitizing it from top to bottom.

 

You’ll also be able to have any piece of mail, any package, and any parcel sent to your US Global Mail address forwarded to any other address on the planet. Even better, you’ll save 80% off of traditional shipping prices at the same!

 

And that’s just the tip of the iceberg when it comes to the benefits you’ll have as a US Global Mail customer.

 

To learn more about US Global Mail and the services they provide, order sign up for an account right now, check out their website or contact them directly today!

Exceptional service, at the right price.

30 Day Money Back Guarantee. Try Risk Free.

Choose the plan that’s right for you.

No one beats our plans. Or pricing. Or customer service.
No contracts or surprise fees. Tons of Free features. Try risk-free.

BASIC

$9.95

Per month, billed biennially.
$14.99 billed monthly.

  • 1 name on the account
  • Free check deposit
  • 90 days Free mail storage

PLUS

$14.95

Per month, billed biennially.
$19.99 billed monthly.

  • Add multiple family members
  • Add multiple company names
  • Upto 80% off on shipping rates
  • Free check deposit
  • 180 days free physical mail storage

All our plans come with

guarantee
100% Guarantee

Don't love it? Cancel within 30 days for a full refund.

location on the map
Permanent Street Address

Get a PO box online while maintaining a real street address.

computer devices
Smart Mailbox

Read all your mail virtually. No paper mess and a greener planet.

no-limits
No limits

Get mail from all your homes and business(es) or both in the same app.

security symbol
Free Check Deposit

Deposit bank checks virtually... with the click of a button.

flexible plans
Flexible Plans

Upgrade, downgrade, cancel anytime.

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We want to leave a greener Earth for our children

We plant a tree for every new member sign up

Categories
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What Is Mail?

As crazy as it might sound at first, we might not even have worked to engineer the “technology” of writing if it weren’t for the demand created by mail.

 

Yes, you’re reading that correctly.

 

It’s unlikely that our ancient ancestors wouldn’t have fooled around (at least until much later) with the idea of creating alphabet and the written language unless there was a need to move messages from one location to another without having to physically do so in person.

 

The earliest post offices were located smack dab in the middle of marketplaces and economic centers throughout the ancient world, just like many of our modern post offices are!

 

What we are getting ahead of ourselves a little bit here.

 

Below we are going to dig through (almost) everything you need to know about what mail is, where it came from, and how it has evolved over time.

 

We also share with you a recommendation to further modernize your mailbox with the help of a top-tier service used by hundreds of thousands of people all over the world. But more on that in a little bit!

 

Right now, let’s dig through the history of mail and really breakdown exactly what is.

 

paper mail in a mailbox

 

What is Mail?

 

When you really distill the idea of what is mail to its fundamentals and most basic elements you walk away with a definition pretty close to this:

 

“Letters, packages, or parcels that are conveyed by some sort of postal system”

 

Early mail was handled by couriers that carried those letters, packages, and parcels from one destination to another – almost always without any sort of centralization.

 

The same “mail carrier” in the ancient world would have been responsible for starting that piece of mail on its journey, delivering it to its ultimate destination (or matter where that may be), and then returning any messages or mail back to the original sender.

 

Today things are little more streamlined and centralized than that, but it’s fun to look the early history of mail and see how things have evolved over time.

 

map of mesopotamia & jericho

 

It All Started in Mesopotamia

 

Historians believe that the technology of writing actually came about more than 5500 years ago (and maybe even earlier than that) in ancient Mesopotamia.

 

Mesopotamian merchants, entrepreneurs, and traders used a system of clay tokens – little blobs of baked clay – that had symbols written on them to better keep track of their merchandise as well as goods that they were trading with other merchants.

 

In about 200 or 300 years, though, writing evolved significantly from there – and those tiny little clay tokens grew into thin sheets of clay that were baked to “seal” the records that have been recorded.

 

Think of these as the earliest receipts and an early form of encryption. After the clay tablets had been baked they weren’t able to be modified any longer, and that means that the transaction been sealed and concluded.

 

Over time, clay tokens were forgotten completely and these little tablets became the dominant form of writing. The tablets found themselves shuffled all over Mesopotamia (and later marketplaces around the world), moved from one market to the next and were the earliest form of mail that humans sent to one another.

 

pyramids in egypt

 

Ancient Egyptians Invented the Postal System

 

Our ancient Egyptian ancestors were responsible for creating the first postal system (or at least the first postal system has recognized by recorded history).

 

These enterprising ancients established a government-sponsored system of couriers that were responsible for moving messages throughout Egypt (and into other parts of the ancient world) around 2400 BC.

 

The earliest piece of mail that we know moved through these systems is a piece of papyrus that dates back to 255 BC, nearly 2000 years after the first post offices were established.

 

Unsurprisingly, the idea of what would later become the more modern postal system spread far and wide throughout the ancient world.

 

The Persian Empire, the Chinese throughout the Han Dynasty, the Islamic Empire, and the Mughal Empire in India all took advantage of the system that the Egyptians had pioneered and later perfected.

 

Marco Polo took advantage of the same kind of system while moving goods and merchandise across the Silk Road, as did all of his contemporaries!

 

Envelopes were created during this time period, too.

 

Early envelopes were made out of cloth, leather, other types of skins, or even dried vegetable components to keep prying eyes out of these messages and pieces of mail. It wasn’t until the second century BC that the Chinese pioneered using paper envelopes, the gold standard for envelope material that we still use today!

 

french flag

 

The French Perfected the Modern Mail

 

Jumping forward thousands of years into the future, to 1653 in France – Paris, to be specific – and we see the creation of the modern mailing system.

 

A French citizen by the name of Jean-Jacques Renouard de Villayer is credited as the “father of the modern mail system”, a genius that created the very first postal system in Paris that shares a lot in common with postal systems still use around the world today.

 

The idea here was to create a number of mailboxes throughout the city that allowed individuals to drop off their own individual letters, packages, and parcels, have them picked up by a legitimate postal service that would then sort and deliver them – so long as prepaid postage was used on these packages, parcels, and envelopes.

 

This Parisian business was an almost overnight success and lay the foundation for the mailing systems we use today.

 

An Englishman almost 200 years later (1837) named Rowland Hill would have another outsized impact on the modern mailing system, inventing the postage stamp that used an adhesive material.

 

Hill had been working on this invention for years and years, finally perfecting it to the point where it was used widely throughout England by 1840 – later earning the inventor knighthood.

 

Uniform postage rates calculated based off of the weight of individual packages were also pioneered by Hill, another advancement that we continue to utilize today as part of our own prepaid postage systems.

 

usps on horse

 

Early Days of the US Postal Service

 

Early colonial Americans had no mail service to speak out, instead using friends, family members, traveling merchants, Native Americans, or even complete and total strangers carry mail, packages, parcels, and missives for individuals across town or across the colonial system.

 

This method of getting mail from one spot to another (especially in the rapidly developing colonies) was incredibly inefficient and didn’t last very long.

 

Mailboxes and drop boxes similar what were found in England at the time were used to move mail in local communities, and a number of “standardized” postal routes with monthly scheduled runs from one area to the next or establish throughout the colonies.

 

In 1707, the British decided to implement a North American postal service in the colonies. Years later the British would appoint Benjamin Franklin himself as postmaster.

 

Major routes or planned, major post offices were built along main travel routes, and local mail delivery was systemized by Franklin, too. Almost overnight the time it took for mail to go from Philadelphia to New York City was reduced by 50% – allowing the post office to turn a profit (once thought to be impossible).

 

After the War of Independence was won by the Americans the Continental Congress established an American postal system in 1781. New rules, regulations, and systems were put in place (heavily influenced by Benjamin Franklin again) by October 1782 – and when the US Constitution was adopted fully in 1789 the office of the Postmaster General was created.

 

America’s first-ever postal office headquarters were built in Philadelphia (later moved to Washington DC when the capital moved there as well), and Congress recognized the US Postal Office as an official part of the federal government under the executive branch in 1872.

 

During the westward expansion of America, though, post offices weren’t anywhere near as widespread or established as they were throughout the East Coast.

 

With untold amounts of Americans pushing West every day, many of them in hopes of creating a fortune (or finding one in gold both before and after the American Civil War), a system for mail to move along the common paths of westward expansion was needed.

 

This is where the legendary Pony Express was created!

 

Conceived of as a way to get mail, packages, and parcels from Missouri to California as quickly as possible, a relay system of riders were used along the route to move mail almost 24/7 until he got to its final destination.

 

order by mail catalog

 

Order by Mail Changes Commerce Forever

 

In 1872, American entrepreneur Aaron Montgomery Ward conceived of a system that would allow rural customers to purchase products and merchandise not available in their far-flung areas – the same kind of products and merchandise that big city dwellers would have had no trouble finding right around the corner.

 

His idea was to create a mail order catalog that represented as many of the products his Chicago-based business sold as possible, originally sending out just a single 8.5 x 12” piece of paper with merchandise names and prices on one side and ordering instructions on the back.

 

Overnight that this innovation was immediately successful, allowing Montgomery Ward to transform that single piece of paper into a fully illustrated your order catalog that would lay the foundation for what would later give Sears and Roebuck the opportunity to grow into a business behemoth, too.

 

It could be argued that without Montgomery Ward and his idea we never would have had major department stores or even online shopping, foundational parts of today’s retail world.

 

automatic mail sorting with usps

 

Automatic Mail Sorting Isn’t as Old as You Might Think!

 

As far as automatic mail sorting is concerned, that’s something that was conceived of by a Canadian electronics scientist and engineer by the name of Maurice Levy in 1957.

 

Imagine that!

 

Up until 1957 there were no automatic mail sorting machines, which means all mail handled by post offices around the world having to be sorted by hand. A little longer than 60 years ago it took a whole lot longer for mail to be sorted than it does today, that’s for sure.

 

The original prototype was able to process 30,000 pieces of mail per hour (with an error rate of less than a single letter for every 10,000 that was sorted) – and things have only improved from there.

 

It’s almost impossible to imagine what our modern mail system would look like today without this kind of technology making things like the USPS infrastructure possible.

 

the inbox of a gmail account

 

Email Changes Everything All Over Again

 

The introduction of the email transforms the idea of what mail is all over again, taking it from the physical world with envelopes, packages, and parcels being moved around the globe to the digital realm where a piece of mail can move at the speed of light and be delivered in just a fraction of a second – even halfway around the world!

 

The number of personal correspondence sent through the mail has nosedived significantly thanks to email, social, and texting (each of them a modern equivalent to traditional mail), but business mail still comes in pretty regularly.

 

It’s impossible to know exactly what the future holds for what mail will be in just 15 or 20 years, the odds are good it won’t look anything like what we’re used to right now!

 

virtual mailbox on desktop

 

The Next Step – Virtual Mail

 

If you’d like to modernize your mailbox, eliminating a lot of the headache and hassle traditional mailing solutions from the USPS (including PO boxes) have to offer, US Global Mail and their virtual mailbox service is right up your alley.

 

Not only do you get a permanent mailing address (a physical street address) attached to your account when you become a client, but you also get full mail scanning and digitization of mail as it arrives, mail notifications about each package, parcel, and envelope the moment they arrive, and the opportunity to forward your mail to any address on the planet at 80% off of traditional shipping rates.

 

For more information about everything US Global Mail offers, or to sign up for an account today, check out their website right now!

Exceptional service, at the right price.

30 Day Money Back Guarantee. Try Risk Free.

Choose the plan that’s right for you.

No one beats our plans. Or pricing. Or customer service.
No contracts or surprise fees. Tons of Free features. Try risk-free.

BASIC

$9.95

Per month, billed biennially.
$14.99 billed monthly.

  • 1 name on the account
  • Free check deposit
  • 90 days Free mail storage

PLUS

$14.95

Per month, billed biennially.
$19.99 billed monthly.

  • Add multiple family members
  • Add multiple company names
  • Upto 80% off on shipping rates
  • Free check deposit
  • 180 days free physical mail storage

All our plans come with

guarantee
100% Guarantee

Don't love it? Cancel within 30 days for a full refund.

location on the map
Permanent Street Address

Get a PO box online while maintaining a real street address.

computer devices
Smart Mailbox

Read all your mail virtually. No paper mess and a greener planet.

no-limits
No limits

Get mail from all your homes and business(es) or both in the same app.

security symbol
Free Check Deposit

Deposit bank checks virtually... with the click of a button.

flexible plans
Flexible Plans

Upgrade, downgrade, cancel anytime.

Tree on the top of the world globe

We want to leave a greener Earth for our children

We plant a tree for every new member sign up

Categories
Uncategorized

On FedEx Vehicle for Delivery

FedEx has a reputation for incredibly fast deliveries, even between locations that are seemingly impossible to reach in just a few hours – or overnight.

 

Far and away one of the most popular shipping companies in the United States (and around the world, for that matter), everybody loves the speed and consistency that FedEx brings to the table.

 

There’s just nothing better than seeing the “On FedEx Vehicle for Delivery” message pop up faster than you ever would have thought possible!

 

At the same time, this exact same message has definitely left some people disappointed when they were anticipating a delivery that very day – only for the delivery to be delayed, sometimes indefinitely.

 

This is why it’s so important to understand exactly what this kind of message means, how to use tracking information from FedEx to see exactly where your package is at all times, and how to remedy a situation where your FedEx package was lost or delayed.

 

And that’s why we have put together this detailed guide!

 

So sit back, relax, and let’s work through this together.

fedex delivery truck

 

On FedEx Vehicle for Delivery Message – What Does That Mean for Me?

 

This is one of the most self-explanatory messages you can expect to get from the folks at FedEx (or any other shipping company, for that matter).

 

FedEx telling you that your package is on a FedEx vehicle for delivery means exactly what you’d think it means – that the package is on a vehicle and is headed to your home ASAP!

 

Where things go a little sideways, though, is when people anticipate that the FedEx packages going to arrive that day for sure.

 

Yes, the overwhelming majority of the time (maybe 99.99% of the time, in fact) that’s exactly what this message means. It usually means that you’re going to get your package just a few hours after you see this message pop up in your tracking information.

 

But not always.

 

Every once in a while, something happens that delays your package or causes your delivery to be postponed. Sometimes FedEx even incorrectly scans your package, updating it for delivery a lot sooner than it actually will arrive.

 

This is why it’s so important to be cautiously optimistic about this kind of message when you see it pop up.

 

By all means get excited, because the chances are good – REALLY good – that your package is going to arrive that day. Just know that its possible your package won’t arrive as expected – but understand there are things you can do if the worst should happen!

 

That’s a situation we can help you navigate with the information highlighted below!

fedex tracking

 

How Do I Track My FedEx Package?

 

Tracking your FedEx package is really, really easy.

 

Every single package handled by FedEx is going to have a Transportation Control Number (TCN) attached. That number is completely and totally unique to your package alone, and it’s going to let you watch updates for your package as it moves through the FedEx infrastructure.

 

The TCN number is created the moment that your shipping label is created (sometimes even before FedEx get a hold of your package itself). This is your tracking code.

 

Once you find that number (also included on your receipt and in the email FedEx sends you) you’ll be able to punch it into the FedEx Tracking section of their website or into any major search engine like Google.

 

You’ll instantly be provided with the most up-to-date information about where your package is in the FedEx infrastructure.

 

Best of all, you can check anytime you like, day or night, every day of the year. You can literally track your package travel across the state or across the country until it hits your doorstep with updates along the way, too.

 

Each update will have its own description attached as well, ranging from “Package Accepted” to “In Transit” to “FedEx Vehicle for Delivery”…all the way to the message that we are all looking forward to – “Package Delivered”!

 

fedex tracking dashboard

 

Can I Track Exactly Where My Package is When It’s Out for Delivery?

 

The dream of every shipping company is to provide individual GPS tracking location information for each and every single package that they handle – but though technology has advanced by leaps and bounds over the last 20 years or so, that’s probably still a bit away!

 

Of course, the next thing is available correctly from the folks at FedEx through the FedEx Delivery Manager platform.

 

This platform (100% free of charge to anyone that wants to sign up) gives you detailed information about where your package is at any one particular point in time by tracking the vehicle that it is on (as accurately as possible, anyway).

 

On top of that, you’re able to take advantage of a couple of different benefits and bonuses that you wouldn’t have been able to leverage with standard tracking information below.

 

We are talking about being able to reroute, redirect, or reschedule your package even when the “On FedEx Vehicle for Delivery” message has been updated.

 

That’s game changing stuff!

 

The biggest reason to move forward with FedEx Delivery Manager, though, is to get a much better feel for exactly where your package is when it moves through the FedEx infrastructure.

 

You’ll actually be able to watch your package move through the FedEx system in somewhat real time, tracking it as it goes from its origination address all the way to your doorstep – even if you decide to redirect that package somewhere else along the line.

 

This kind of control is fantastic, especially for folks that have a lot of packages out at once and want to keep a closer eye on everything that they are expecting to arrive without having to juggle their schedule around these deliveries.

 

You’ll have to sign up for the FedEx Delivery Manager platform on the FedEx website to take advantage of these tools, though.

 

The services free but expect at least a slight delay in being able to use the capabilities provided. That’s because FedEx needs to physically mail you a postcard with a code on it to confirm your address and provide you with access to information about all FedEx shipments headed your way.

 

As soon as you get the code, though (it usually takes anywhere between three and five business days) you’ll be rocking and rolling with much better tracking and other tools not otherwise available.

 

fedex package being scanned

 

Can I Re-Route My Package When It’s Out for Delivery?

 

Absolutely you can!

 

In fact, one of the biggest advantages to using the FedEx Delivery Manager platform we just mentioned a moment ago is that you have a lot more control over your package – and where it goes – even while the “Out for Delivery” message has been updated in your tracking info.

 

For starters, you can redirect any of your deliveries to one of the thousands of FedEx Offices all over the United States as well as local Walgreens or certain Dollar General and grocery store locations.

 

This alone can be of huge benefit to FedEx customers, especially those that want to streamline their errands during that particular day without having to worry about their package been left outside on their front steps or in their driveway while doing so.

 

Being able to redirect a “On FedEx Vehicle for Delivery” package to a Walgreens or grocery store you know you’re going to visit later that day eliminates a lot of stress and headache. You know your package is going to be stored in a secure location until you arrive to pick it up (in a parcel locker only you’ll have access to, no less).

 

You can also elect to have your package temporarily held by the folks at FedEx for up to two weeks, even after you have received the “On FedEx Vehicle for Delivery” message.

 

Maybe you have an emergency come up and you aren’t going to be able to get your package that day, but also don’t want to have it just laying around until you’re able to get home. Or maybe you ordered a bunch of stuff while you were away on vacation not realizing just how quickly FedEx was able to get it to your home.

 

No matter the reason, a quick hold (even after you’ve been told it’s loaded on to a vehicle for delivery) is really easy to put in place with the FedEx Delivery Manager tools.

 

Combine that with the better tracking, the better alerts, and the schedule delivery time options (where applicable, and usually always with an extra fee associated) helps to take this service over the top.

 

missing fedex package

 

What If I Can’t Find My Package After It Says It’s Been Delivered?

 

While seeing the “On FedEx Vehicle for Delivery” message is always a cause for celebration, coming home and finding your package missing will always cause stress, anxiety, and frustration.

 

The first thing you’ll want to do is check anything but your normal FedEx drop-off spot to see if a new driver or “fill-in” delivery person just put it somewhere you weren’t expecting it to be.

 

You’d be surprised at just how often this happens!

 

If you have combed your property and still aren’t able to find a package that was supposed to have already been delivered it’s time to contact FedEx directly.

 

FedEx has a detailed and streamlined claim process that you can take advantage of to get FedEx to help you either find your package or replace (or pay for) whatever it is that was lost.

 

Head over to the FedEx website and visit the “File a Claim” page in the Support section.

 

You’ll be provided with a bunch of online tools after logging into your FedEx account that let you file the claim itself. After being asked a handful of questions that cover your identity and your address information, you’ll be asked about the contents of your package in the value of them as well.

 

FedEx will then alert everyone at the company that came in contact with your package to do a quick search for it, rea ching out to the delivery driver themselves to see what happened, too.

 

If the company isn’t able to find your package in a reasonable amount of time (usually just a week or so) that they will reimburse you, often providing your claim payment via Electronic Funds Transfer so that you can get your money in a hurry, too.

 

You can also speed up the claims process by contacting the FedEx Claim Department directly on the phone via 1-800-463-3339.

 

virtual mailbox for desktop and mobile

 

Choose US Global Mail for Better Package Management

 

FedEx does a great job when it comes to tracking your package every step of the way until it hits your doorstep – but what if you have a PO Box and the USPS won’t accept your FedEx deliveries there?

 

Or maybe you aren’t home when regular FedEx deliveries come and you don’t want to risk your packages getting pinched off of your porch.

 

What are you supposed to do then?

 

Well, as a US Global Mail client you won’t ever have to worry about package management problems ever again – with FedEx, UPS, DHL, or anyone else, for that matter!

 

This virtual mailbox service allows you to have all of your packages sent to a singular address (a street address that offers better privacy and better anonymity, too), packages that are guaranteed to be received and stored safely for you until you requemaist them.

 

On top of that, every single time a package arrives you’ll receive a digital notification that it has hit your US Global Mail mailbox. That digital notification will include a snapshot of the package itself so that you know just what arrived, too.

 

You’ll then be able to either have it redirected to you (at 80% off of traditional shipping prices), held for you, or delivered somewhere else – all without you having to pop down to the post office or deal with any heavy lifting yourself.

 

There are other big benefits to using the US Global Mail service, and you can learn more about them by checking out their site or contacting them directly today.

 

Check out US Global Mail right now!

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Does UPS Deliver On Weekends?

More and more shipping companies have expanded their delivery schedules in the last 10 or 15 years, especially with online shopping becoming a lot more popular.

 

The United States Postal Service has always offered Saturday delivery and FedEx has offered weekend deliveries for a while, too. UPS recently got in on the weekend delivery action as well, providing Saturday and Sunday delivery for residential and commercial customers alike.

 

Below we dig a little bit deeper into the ins and outs of what you need to know about UPS weekend delivery. We cover the kinds of services available, the delivery hours you can expect, whether or not you need to spend more for weekend delivery, and so much more.

 

Let’s get right into this, shall we?

 

ups delivery man unloading mail

 

Does UPS Deliver on Weekends?

 

Right out of the gate we can tell you that UPS does back to offer weekend delivery to customers in the United States (as well as selected regions around the world).

 

UPS started back in 1907, established itself as one of the most trusted US-based shipping companies over the next 50 years or so, and then quickly ballooned into one of the top providers of deliveries and shipping services outside of the United States Postal Service.

 

UPS and FedEx have always going toe to toe with one another, continuously trying to one up each other by offering better services, faster services, and less expensive options.

 

This is why it shouldn’t surprise anyone that when FedEx decided to move forward with weekend delivery UPS would be quick to follow, and today both of these companies provide great weekend services at inexpensive price points.

 

As the services from UPS get dialed in even more over the next few years it likely that these options get even faster, even more consistent, and less expensive for the consumer, too!

 

 

 

What is Saturday Delivery?

 

The Saturday delivery program with UPS (via their ground delivery service) began in 2019 and was originally only available in the continental United States.

 

Over time, though, the program expanded – first to places like Alaska and Hawaii, and then later to more than 122 different countries that UPS has a presence in around the world.

 

Today Saturday delivery from UPS is one of the most consistent and one of the most reliable weekend delivery options. FedEx and USPS both offer similar services, but neither one have the same kind of reputation that UPS has when it comes to their Saturday services in specific.

 

ups driver delivering a package

 

What About Sunday Delivery from UPS?

 

Right now UPS does not offer a Sunday delivery option, which is a bit of a bummer considering the fact that both USPS and FedEx provide Sunday delivery right now.

 

The USPS began to offer Sunday delivery in partnership with Amazon exclusively a handful of years ago, and FedEx has provided Sunday delivery as a premium option for a few years as well.

 

It wouldn’t be at all surprising for UPS to offer this kind of service in the near future. As we highlighted a moment ago, the company loves to stay competitive with their main competitors – USPS and FedEx – and if Sunday deliveries continue to prove to be as popular as they are it’s likely this service will be added later, too.

 

Those that absolutely, positively need to advantage of Sunday delivery from UPS may have a couple of workarounds, though.

 

For starters, if you order packages from Amazon you may have your package sent via UPS and handed off to the USPS on Sunday for “last mile delivery”.

 

There’s no real way to schedule or set this up, though, but it is (technically) possible for UPS to do the bulk of the heavy lifting for transporting your Amazon order across the country while USPS actually delivers it to your door on Sunday.

 

You can also order Express Critical Care Package services from UPS on a Saturday or a Sunday and have that package delivered to its ultimate destination on a Sunday most of the time.

 

The only wrinkle here, though, is that the services expensive (really expensive) and only available in the continental United States as of early 2021.

 

Still, if you have packages that absolutely need to get to someone as quickly as possible – or need to get to someone on a Sunday – this may be the route to go with just a little bit of careful planning.

 

banner that says "weekend loading"

 

What UPS Services Deliver on the Weekend?

 

Now that we’ve answered the “does UPS deliver on weekends” question, it’s important to dig deeper into the kinds of services that provide weekend delivery from UPS, too.

 

Ground and Three Day Select from UPS can provide weekend delivery free of charge, depending on the day that these packages are sent out and how quickly they moved through the UPS infrastructure.

 

There’s no real opportunity to guarantee a Saturday delivery with the “standard” shipping services from UPS. But if they go out on the right day (like Wednesday, for example) the chances are pretty good they’re going to arrive on the weekend.

 

Second Day Air can also provide UPS customers with weekend delivery as long as they go out before the end of the business day on Thursday. UPS will almost always be delivering these packages on Saturday when that’s the case.

 

Next Day Air and Next Day Air Early services from UPS that are taken advantage of the on a Friday will guarantee delivery on Saturday – usually Saturday morning.

 

If you pick Next Day Air Early services from UPS your package will arrive around 9 AM on Saturday, whereas the standard Next Day Air services will usually arrive somewhere between noon and 1:30 PM on Saturday.

 

Worldwide Express, Worldwide Express Plus, and Worldwide Express Freight options all may be able to be delivered on the weekend as well.

 

where ups weekend delivery is available

 

Where is UPS Weekend Delivery Available?

 

UPS is making great efforts to offer weekend delivery to every single one of their customers, first in the United States and then every other country that they offer services in right now.

 

As of early 2021, though, about 85% of the American population is covered with weekend delivery zones in the US. This includes more than 100 major metropolitan areas throughout the country.

 

Just know that Next Day Air services are not currently available in Alaska and Hawaii.

 

Weekend UPS delivery services are also available in 112 nations around the world. These services outside of the United States are little more hit and miss compared to the always really consistent and always really speedy services in the US, though.

 

image that says "extra cost"

 

Does Weekend Delivery Cost Extra?

 

There’s no cut and dry, flat rate that customers can expect to spend when they are looking to take advantage of weekend delivery options from UPS when you are shipping via the Ground service.

 

Instead, UPS weekend delivery fees are always going to be assessed on a package by package basis and wholly dependent upon the kind of delivery service that you are taking advantage of from UPS, too.

 

For example, UPS Ground deliveries are always going to be significantly less expensive than Second Day packages that use more expedited (generally air based) transportation in the UPS infrastructure.

 

You really have to time your package right during the week – and that means getting them ready to go out the door either Wednesday, Thursday, or Friday (depending on the type of shipping service you’ve picked from UPS, too).

 

When you are shipping via expedited air services, though, there’s a $16 flat rate charged on every UPS package that includes Saturday delivery. That’s on top of all of the standard feeds you’d expect to pay to take advantage of air delivery and expedited services from UPS, too.

 

As we mentioned above, most of the expedited services from UPS are going to include weekend delivery as a general rule. UPS Ground can be “timed” to make sure that your package arrives on the weekend, too.

 

If you really need your package to arrive on Saturday, choose Second Day Air and mail your package through the UPS on a Thursday. You can always take advantage of either of the Next Day Air express options and make sure that your package goes out from a UPS facility on a Friday (ideally before noon time), too.

 

ups truck delivery a package

 

Can Commercial Customers Get Weekend Deliveries?

 

It used to be that weekend delivery was really only available for residential customers via UPS. But in the last year or so UPS has decided to open up this kind of delivery option to customers with commercial addresses as well.

 

This has opened up a lot of opportunities for retail operations, food service organizations, and service-based industries that were hoping to take advantage of package delivery on the weekend to use UPS instead of just USPS or FedEx, too.

 

The standard feeds that we highlighted above for weekend delivery via UPS are going to be the same across residential and commercial packages (right now, at least).

 

It’s likely that commercial customers shipping packages for delivery on the weekend in higher volumes will be able to take advantage of discounted rates. This will have to go through any volume agreements that they have entered into with UPS already, though.

 

That’s something that business owners will have to speak to their UPS representative about to find out more, though.

 

package that says "ups saturday delivery"

 

Can I Get UPS Packages Picked Up on Saturday, Too?

 

UPS also expanded their weekend pickup schedule, making it possible for residential and commercial customers to request UPS drivers to pick up their packages on Saturday as well.

 

This makes UPS the only major shipping either in the United States to provide Saturday pickup for every level of service, giving them a significant competitive advantage that allows commercial customers specifically to improve their efficiency and get orders out the door faster.

 

That in turn creates happier customers, let’s businesses move more merchandise faster, reduces overall shopping cart abandonment rates, and generally will create happier customers and better relationships with their market.

 

These kinds of pickup schedules can be initiated at any UPS office, UPS Store, or online via the UPS website.

 

Commercial customers can set up recurring Saturday pickups with their shipping partners via their UPS representative or through their UPS commercial dashboard online.

 

At the end of the day, it’s nice to know you’ll not only be able to receive your UPS packages on Saturday but can also send them out (right from your home or business) on Saturday as well!

 

virtual mailbox for desktop and mobile

 

Choose US Global Mail for Your Modern Virtual Mailbox

 

At the end of the day, if you’d like to guarantee that all of your packages arrive at your doorstep when you want them to – as opposed to when the shipping partners are able to bring them to use – it might not be a bad idea to consider US Global Mail and their virtual mailbox service.

 

As a US Global Mail customer, you’ll be able to have all of your packages from UPS, USPS, FedEx, DHL, and more (as well as all of your standard mail) sent to a specific, secure address that provides you better privacy and security.

 

Every time a new package or piece of mail arrives you’ll get a digital notification that includes a scan of your package, showing you exactly what’s arrived at your mailbox in real time. This blows UPS tracking alerts out of the water!

 

You can then either choose to have those packages forwarded to you directly (at up to 80% off traditional retail shipping rates) or you can wait to have a handful of packages ready to go so that everything arrives together once a week, every couple of weeks, or every month.

 

You are in total control!

 

You’ll also be able to enjoy a up to 180 day holds on all your mail and your packages, the ability to funnel mail from multiple addresses to a single address, check depositing features, and so much more.

 

There’s a reason why so many people trust US Global Mail as their modern mailbox solution and have for more than 20+ years.

 

For more information about everything US Global Mail has to offer, as well as how to take advantage of the services, contact them today or visit their website.

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USPS Tracking

USPS tracking has definitely come a long way over the last 20 or 30 years.

 

What used to be a somewhat unreliable and inaccurate service has improved by leaps and bounds, becoming just as accurate, as consistent, and as useful as the tracking data provided by companies like FedEx and UPS.

 

Not only have the tracking improvements helped customers get a better feel for when their packages are going to arrive (and where they are at any one particular moment), but it’s improved USPS logistics as well.

 

This speeds up delivery times and makes life working for the post office a lot easier.

 

Below we highlight (almost) everything you need to know about USPS tracking.

 

We cover how it works, what your tracking number is going to look like, where you can find your tracking information, how you can use this information, and so much more.

 

You’ll be a USPS tracking info master by the time you finish this quick guide.

 

Ready to jump in?

 

Let’s do it!

 

usps tracking number

 

USPS Tracking 101 –  Everything You Need to Know

 

Like most other tracking solutions from the big shipping organizations, USPS tracking service is considered “end to end logistics tracking” – and is available for almost all domestic mail carrier by the United States Postal Service.

 

This includes mail being sent to Alaska and Hawaii, mail being sent to Puerto Rico and Guam, mail being sent to the US Virgin Islands and other territories, as well as Army Post Offices, Fleet Post Offices, and Diplomatic Post Offices.

 

At the end of the day, if the USPS is going to handle your mail, packages, and parcels the odds are very good that tracking information is available.

 

How Does USPS Tracking Work?

 

The way that tracking information works is also pretty simple and straightforward.

 

Every time the USPS receives a new piece of mail to handle it is given a 100% unique to it tracking code that is also immediately uploaded into the USPS database.

 

A barcode is attached to the package as well (with both the tracking number and the barcode right next to one another on a shipping label), making it easier for USPS employees to scan and update it as it moves through the system.

 

The initial scan is made at the origination office for the package (usually your local post office). Every time your package arrives at a new destination or departs a destination along its journey it’s going to get scanned and updated as well.

 

Whenever that barcode is scanned the information is updated across the USPS database and infrastructure. This helps you to see (and almost real time) exactly what’s going on with your package, where it’s currently located, and a solid estimate of when it’s going to arrive at its ultimate destination.

 

Some of the tracking information from the USPS is included with the cost of premium shipping options, though sometimes you’ll have to pony up a bit of extra cash to cover tracking as an add on.

 

At the end of the day, though, tracking information (even if you have to pay extra) is incredibly valuable and won’t break your bank account.

 

If you have the opportunity and the budget to do so, it’s always a good idea to add it to any USPS mail piece, package, or parcel you want to track that doesn’t otherwise have this service included.

 

usps tracking info on a package

 

What Will My Tracking Number Look Like?

 

The overwhelming majority of USPS tracking numbers are going to be 22 numbers long, though some tracking codes are only going to be 10 numbers long, or 13 characters long with two letters at the front and the back of the code.

 

The USPS has different tracking number styles for different types of mail moving through their system.

 

USPS general tracking, for example, will usually be expressed as 9400 1000 0000 0000 00. USPS Priority Mail tracking, on the other hand, might look like this 9205 5000 0000 0000 00, where Certified Mail may look like 9407 3000 0000 0000 00.

 

Global Express Guaranteed will usually be a more truncated tracking number, something like 82 000 000 00. Priority Mail Express International is going to have a truncated tracking number as well as, sort of like EC 000 000 000 US.

 

Obviously, each and every one of the zeros that were included in those tracking codes would be changed to completely different digits. But the general principle and outline is the same across the board.

 

A quick way to know which mail service the USPS is using to get you your package is to look at the first four digits and the last two digits of your tracking information.

 

That’ll usually shine a light on the kind of tracking you’re dealing with.

 

usps tracking number on a receipt

 

Where Will I Find My Tracking Number?

 

Because your tracking information is so important you should be able to find it on a couple of different places, including directly on the mail piece or package that you are sending through the USPS infrastructure as well.

 

For starters, you’re going to have your tracking information printed pretty prominently on the receipt that you get for your package, parcel, or piece of mail when you’re at the post office.

 

This shipping receipt is going to make it very obvious what your tracking information is, but it’s also (usually) going to include the same barcode that your shipping label has, too. This lets you use smart phone applications to scan your label and check your tracking information if you don’t feel like punching in the longer digits directly into the USPS tracking platform or something like Google.

 

On top of that, you’re going to almost always get a confirmation email from the USPS that includes your shipping receipt, shipping information, and your tracking code.

 

Not only will you be able to copy and paste that tracking code into the USPS tracking platform or a search engine like Google to get the answers you’re after, you’ll also be able to track your package inside of that email by using the follow-on links provided by USPS.

 

Finally, there’s a “peel off” portion of your USPS Shipping Label that includes a “your copy” version of your tracking label. You’ll want to separate this from the shipping label you attached to your mail piece, package, or parcel before you drop it in the mail and send it on its way.

 

All in all, there are plenty of places you’ll be able to find your tracking information. It still isn’t a bad idea to take a quick snapshot of your tracking info with your phone before you drop your package off, too.

 

That’ll just double confirm that you have the information you need when you go to run your tracking data.

 

usps tracking info on a dashboard

 

How Can I Use My USPS Tracking Info?

 

Taking advantage of your tracking information is generally very easy. You have a couple of different options to work with here, too.

 

For starters, you can simply bring a copy of your tracking information or your shipping label directly to a local post office (or any post office, really) and asked them to look up your package information.

 

They’ll be able to do this in about three seconds flat and it’s a service that they provide customers each and every day probably millions and millions of times throughout the week.

 

Not only will you get general overview information about where your package is located right then, but you also get more in-depth information about your package thanks to the fact that the number is being run through the USPS internal system.

 

You’ll certainly walk away with a much better idea and estimate of when your package is going to arrive.

 

At the same time, if you don’t feel like visiting the post office directly you can always drop them a line on the phone – either calling your post office or the main post office customer service number (1-800-222-1811) – to get more details.

 

They’ll ask for your name, address, and tracking info just to confirm everything is good to go and then they’ll be able to tell you what’s going on with your package.

 

You can also kick over a text message to 28777 with your tracking number as the sole contents of the message. The USPS automated system will read that information and text you back about your package inside of maybe 30 to 60 seconds after receiving your data.

 

A visit to the USPS website will give you access to their tracking platform, available 100% free of charge on a 24/7 basis. Just punch your tracking information into the tool and you are off to the races!

 

Most folks have discovered that they can also simply copy and paste or type their tracking information into the address bar of all major browsers and Google will run your tracking data for you. It’s just another way to get a quick answer about location data for your package.

 

Finally, the USPS has a mobile application available for iOS, Android, and Blackberry mobile devices. You can download these applications free of charge to your phone or tablet and use them to track your packages, parcels, and mail pieces as well.

 

usps tracking updates

 

Breaking Down Common Tracking Status Updates

 

When you run your tracking information you’re likely to be presented with a couple of different tracking messages and status updates.

 

Understanding them is a big piece of the puzzle to really knowing what’s going on with your package at any one particular point in time.

 

Here are some of the most common status messages you are likely to get:

 

Electronic Shipping Info Received – This basically means that the USPS has received electronic notifications about packages that are going to be shipped via USPS but do not physically have those packages in their possession just yet.

 

Acceptance – This message means that your package has physically been accepted by a postal employee, either at your local post office (or any post office), with a third-party affiliate, or from a letter carrier.

 

Processed Through Sort Facility – A scan like this means that your package isn’t just sitting at the local post office or distribution network, but that it’s actually been processed through the initial infrastructure and is moving on to the next facility.

 

In Transit – This particular status update basically let you know that your package is currently on the move, either going to the next step in the USPS infrastructure before finds its way to your doorstep or headed to the final post office before it gets sent out for delivery.

 

Arrival at Unit – You’ll get this status update as soon as your package arrives at the last post office location it will be in before it’s actually delivered to your doorstep.

 

Out for Delivery – This is everyone’s favorite USPS tracking status update as it means that your package, your mail, and your parcels are finally on their way to your door. They should be there that day, though the time of day will vary wildly depending on when your individual mail carrier hits your home on their route.

 

Delivered – This is another message that people like to see when they run their tracking information, as it means that their package, parcel, or piece of mail has been physically delivered to their home. This is a world apart from an attempted delivery or and out for delivery message, as it means that it got its final scan as your mail carrier dropped it at your doorstep.

 

There are a handful of other messages that the USPS may display when you are running your tracking info (Unknown, Forwarded, Processing Complete, Notice Left, Refused, etc.), but the ones highlighted above are far and away the most common you’ll see on your tracking info.

 

The beauty of having access to your tracking number is that you can run a tracking query whenever you feel like – as often as you feel like – to keep close tabs on your package or your parcel.

 

As we highlighted earlier, USPS tracking isn’t exactly “real-time” tracking. But it’s very close, super accurate, and a lot more consistent than it ever was in the past.

 

Use your tracking info to watch your package move across the state or clear across the country, watching it every step of the way!

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UPS Lost Package – Now What?

There isn’t a person on the planet that doesn’t get excited when they know they have a package coming to them.

 

We all have a tendency to overcheck (sometimes multiple times a day) our tracking information to see where our packages are, even if they were sent out just a day or two ago!

 

At the same time, though, this excitement and anticipation is a big part of why we get so upset when a reputable and trustworthy shipping company like UPS tells us that they lost our package somewhere along the line.

 

There’s always a lot of stress, there’s always a lot of anxiety, and there’s always a bit of headache involved with navigating the process when UPS has lost one of your packages.

 

Thankfully, this is quite rare – you might only have to deal with a UPS Lost package situation a handful of times (if that) throughout your life – but you want to be prepared should it happen to you in the future.

 

That’s what the information below is designed to help you with!

 

Use the guide below to navigate the UPS lost package claims process, either assisting them in finding your missing package or helping to make sure that you are fully reimbursed for something that was totally and completely out of your control.

 

Shall we begin?

 

Ok, UPS Lost Package – Now What?

 

As we highlighted above, it is incredibly rare for UPS to actually lose your package (not just have your package delayed somewhere throughout their infrastructure, but actually lost or stolen) – but they do have a specific process you can follow to get resolve things ASAP.

 

The UPS Lost Package Claim process is relatively simple and straightforward.

 

It’s a process designed to help UPS track down and find your package if at all possible, and if it isn’t, to reimburse you for not just the items that were lost during the shipping process but for your shipping costs as well.

 

Let’s go through the basics of the claims process right now.

ups file a claim

Start a Claim

 

The very first thing you are going to want to do when you suspect that the UPS has lost one of your packages (or you have received a package that is damaged beyond repair) is to initiate claim process with UPS.

 

You have the opportunity to file three different types of claims, broken down like this:

 

  • Lost Package – You can file a claim with UPS on any packages that have not been delivered 24 hours after the expressly outlined delivery date and timeline.

 

Before you file this kind of claim, though, it’s important that you double check all over your property to verify that your package wasn’t placed somewhere you weren’t expecting. The sender of the package or the intended recipient have the opportunity to initiate these kinds of claims, too.

 

 

  • Damaged Package – The sender or the intended recipient of a package can also file a damage claim on any packages that were received in obvious damaged condition, a condition that they were not shipped in and one that was (obviously) caused by UPS somewhere along the line.

 

UPS does encourage the sender of that these kinds of packages to file these types of claims, though, if only to expedite things a little bit.

 

  • Uncollected COD Packages – If a package is delivered and COD funds were not paid upon delivery the shipper has the opportunity to file a claim directly with UPS to get that money from the shipping company themselves.

 

The first piece of the puzzle is initiating the right of claim to begin with, though. Work with UPS to make sure that the correct claim has been filed and the rest of the process is relatively simple and straightforward from there.

 

ups package information

 

Provide Shipping Information

 

It’s important that you provide UPS with as much information about your package and shipping details as you can to not only speed things up, but also to give UPS an opportunity to track down or find your package that could have been lost somewhere in transit.

 

There are a bunch of different details that UPS will request from individuals that are filing a claim, but some of the most common details their request right out of the gate include:

 

  • Tracking and reference numbers for the package that is lost
  • The day that the package was shipped and its originating location
  • The expected delivery date and how long it is overdue
  • A description of the package and a general idea of the contents
  • A general idea of the value of the items that were being shipped and the price of shipping paid

 

Later on in the claims process you may be asked to provide even more information, especially after UPS actually confirms through their systems and through a physical search that your package is in fact lost for good.

 

Just make sure that you have the bare minimum of information we highlighted above ready to go before you start the claims process. It’ll expedite things quite a bit, streamlined the process, and really help you get a jump on things.

 

identity information

 

Prove Who You Are

 

The next piece of the puzzle that you’re going to have to provide during the UPS lost package claims process is information regarding who you are and what your relationship with this specific package is.

 

You’ll need to provide your name, your address, and your contact information very early on in the claims process. That shouldn’t surprise anyone, though, as this is “bare-bones” information that every customer service department and claims process is going to need to move forward.

 

Secondly, though, you’re going to need to provide information about what your relationship with the missing package is.

 

UPS will want to know if you are the original sender of the package or someone responsible for sending the package out, the intended recipient of the package or the individual that would have been responsible for receiving at, an appointed representative of the individual or organization sending packages out, or a third-party involved in moving the package from one location to the next.

 

Not only is this information useful for UPS when they go to track down a package, it’s also important for communication purposes and for understanding and the specific type of claim can be started by the individual in question.

 

Share In-Depth Package and Item Information

 

Next, you’re likely going to be asked a bunch of questions about the package itself as well as the contents that were included inside of the missing package.

 

Not only are you going to be asked about exactly what was in the box when it was sent, but you’re also going to be asked about the condition of the items, the value of the items, and any information you can provide to backup that what you say was in the box actually was.

 

Photo documentation, invoice information, or any other details you can provide will help track down any missing items that they have spilled out of a box that burst – but they also help with the monetary claims side of things if your package is deemed lost or stolen by UPS themselves.

 

All of this information should be as accurate as possible, and if you don’t have documentation or information regarding the specific items that were included in a box you’ll want to try and find “general” photos, receipts, or information about the items online or elsewhere.

 

Anything you can provide to help move things along will improve your odds of a successful claim big time.

 

ups claim dashboard

 

Submit Your Claim

 

The last thing you need to do when filing a claim is physically filing with UPS, which can be done in person, over the phone, online (via their website or email), or through the mail after downloading, printing, and filling out a claim form.

 

Obviously, jumping online and knocking out the claim process is a relatively simple, straightforward, and quick way to get things moving. A lot of people find that actually calling UPS or visiting a local UPS office can speed things up even more so.

 

You also get the added benefit of working directly with UPS employees and customer service agents that have gone through this a million times before and can walk you through the process step-by-step, too.

 

 

 

How Long Does the Claim Process Take?

 

Though each individual claim is processed on a unique schedule depending on the specifics of that situation, you can (as a general rule) assume that the UPS lost package process will take up to 10 days or so.

 

Sometimes you’ll be able to move things along a little faster (maybe four or five days) and sometimes it’s going to take a little longer (maybe two weeks or so). But generally it’s not going to take much longer or much shorter than 10 days to go from start to finish with this process.

 

Obviously, you can help to expedite things a little bit by following along with all the information that has been highlighted above.

 

The more prepared you are and the more information you provide UPS when filing this kind of claim the faster things are going to move for you. Always trying to share more information than UPS requests (relevant information, obviously) and you’ll discover that things move much faster for you than they might have otherwise.

 

ups loss and damage letter

 

Why Have I Received a Damage/Loss Notification Letter from UPS?

 

When UPS finishes your claim they are going to send out what’s called a Damage/Loss Notification letter outlining the findings of their investigation as well as your next steps to get reimbursed for the value of the package that was lost.

 

After receiving this letter you’re going to have to follow the instructions and finish off the claims process on your own.

 

The easiest way to do this is simply to jump online, sign into your account, and use the claims process dashboard in conjunction with the information from your Damage/Loss Notification letter to finalize things.

 

You also have the opportunity to complete the process off-line if you choose to do so.

 

You can print out the Request for Claim Payment form provided and send it back to UPS directly, or you can contact them through the phone – or visit any local UPS office – to finish things that way, too.

 

Just be sure that you are following the directions to the letter to close things out so that you can get reimbursed as quickly as possible.

 

reimbursement letter

 

Will UPS Pay to Replace My Missing Package?

 

If you are going to be reimbursed for a missing/stolen UPS package claim the payment is going to be sent in the form of either a paper check or an electronic funds transfer (EFT).

 

A lot of people choose the EFT process so that they can have money directly deposited into their bank account of choice, but some want to have a physical check mailed to them that they will then deposit. The physical check allows them to have a more complete paper trail that might be necessary later down the line.

 

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Keep Track of All Your Packages (And Your Mail) with US Global Mail!

 

Obviously, nobody wants to have UPS lose one of their packages – and thankfully it happens quite rarely.

 

Sometimes, though, folks that think their package was lost by UPS simply weren’t aware of the fact that it was dropped off in a different location than they are used to. And since there is no evidence that it was actually dropped off (outside of a delivery confirmation on the tracking info) it really turns into a “he said, she said” kind of situation.

 

Well, with US Global Mail and their virtual mailbox services, you’ll never have to worry about those kinds of situations popping up ever again!

 

Not only can US Global Mail except packages on your behalf from all of the major shipping companies (like FedEx, UPS, DHL, and others) but they also take your photos and digital scans of every package, parcel, and envelope that comes to your address.

 

All of those scans are available to you in real time (digital versions provided as they are captured) as well as recorded in your US Global Mail client dashboard. This gives you instant notifications about everything that has actually been delivered to your address, but it also provide you with a paper trail and records you can use to back you up in the event of a lost or stolen package.

 

For more information about US Global Mail and everything their virtual mailbox service offers, check out their website or reach out to them today!

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What is SurePost?

With more people than ever before buying stuff online, companies like UPS (as well as FedEx, USPS, DHL, and others) have been looking for ways to provide economical and speedy shipping solutions.

 

A few years ago, UPS unveiled what they called “UPS SurePost” – and it was unbelievably successful, almost overnight!

 

Today, SurePost is one of the most popular services available through UPS, particularly if you are a small to midsized business owner that does a lot of online e-commerce or are looking to ship a lot of orders each and every day.

 

But before you decide that SurePost is right for you is important that you understand exactly what this service brings to the table. And that’s why we have put together this detailed guide.

 

Below we go through the “nuts and bolts” of (almost) everything you need to know about SurePost, highlighting the benefits and drawbacks of this service compared to other options.

 

We also share a virtual mailbox service at the end of this quick guide that can help you get a much better handle on your mailbox – whether that’s for your personal mail or your business mail, too!

 

Let’s jump right into it.

 

ups truck dropping off mail to usps

 

What Exactly is UPS SurePost?

 

Right out of the gate, it’s important to understand that SurePost is essentially a fast and economical solution for packages and parcels that are to be sent to residential addresses throughout the United States and all US territories.

 

As of right now (early 2021) UPS SurePost is not currently available for international delivery, though it would be all that surprising if in the near future UPS found a way to make this service available across all of their global delivery routes.

 

Recognizing that small business owners (particularly those running e-commerce operations online) have been desperate for a reliable, safe, secure, and reasonably fast shipping service that wouldn’t destroy their profit margins, UPS filled the void with SurePost and has enjoyed tremendous success right from day one.

 

Will UPS SurePost Really Help You Save Money?

 

Absolutely!

 

UPS SurePost shipping rates are some of the most affordable options available from UPS (or any other shipping partners/carrier/delivery service, for that matter).

 

You’ll need to make sure that your UPS SurePost packages meet all of the necessary requirements to be sent via this delivery option, but as long as they fit the bill you’ll be able to take advantage of significant shipping savings that can cut costs by 30% or more compared to other services.

 

UPS SurePost Less packages are the least expensive to ship, and they should weigh less than a single pound and should not have any more than 130 inches in total volume.

 

UPS SurePost 1 Pound or Greater packages are a little bit heavier, but as long as they don’t exceed 130 inches in total volume they’ll be able to enjoy deeply discounted shipping costs, too.

 

Of course, if you’re sending bound material you can ship your books, magazines, etc. via UPS SurePost Bound Printed Matter. This allows you to save big time on otherwise pretty heavy packages that would have cost a bundle to send through standard shipping services.

 

Finally, you have a chance to send media (binders, movies, CDs, etc.) via UPS SurePost Media. You’ll need to make sure that your packages tip the scales at no more than 70 pounds to capitalize on these discounted shipping options, but again as long as they tick off that checkbox you are good to go!

 

ups surepost delivery

 

What Kind of Delivery Timelines Does UPS SurePost Offer?

 

As a general rule, UPS likes to try and make sure that their packages sent via UPS SurePost are going to arrive at their ultimate destination between two and seven business days after they have been sent out.

 

Sometimes it’s going to take a little bit longer than that for UPS to get your packages where they are headed, and sometimes you’ll be able to enjoy even faster delivery times.

 

It really all boils down to how far away the originating location and the final destination are, as well as a couple of different factors that are outside of the control of UPS, too.

 

All in all, though, your package sent via SurePost should never take more than seven business days.

 

If it takes any longer than that you’ll want to get a hold of UPS directly to see what happened and what went sideways (inclement weather, busy shipping season, etc.) and to try and make sure that it doesn’t happen again in the future.

 

SurePost isn’t necessarily the fastest shipping or delivery service available from the UPS, but it is nowhere near the slowest service, either. As long as your packages don’t have to arrive at their ultimate destination within a day or two (most of the time) this is the service to use for sure!

 

ups surepost tracking on ups website

 

Is Tracking Included with UPS SurePost?

 

Like pretty much every other one of the UPS services available you’re going to enjoy 100% free tracking information provided with your SurePost service.

 

The tracking information is going to be provided to you the moment that your shipping label is created, which may be before your packages even accepted by the UPS in the first place. This information is almost always included not just on the shipping label but on your receipt and in any email confirmation messages, too.

 

The beautiful thing about UPS tracking is how simple and how straightforward it is to follow along.

 

Unlike FedEx (which changes tracking information even the tracking number when they use “last mile” delivery services from the USPS), UPS provides fully integrated tracking information that follows your package from the start all the way through to its final delivery.

 

All you really have to do to track UPS SurePost packages is punch the tracking information into the search bar of any web browser or major search engine.

 

You’ll immediately be provided with the most up-to-date tracking information available. You can also jump on UPS.com and use the tracking tools that they provide there. There’s also a UPS application that you can download to your Android or iOS device to track your packages as well.

 

At the end of the day, you’ll never have any trouble whatsoever tracking your SurePost packages moves around the country right up until the moment that it is actually delivered.

 

One more quick thing you should know about tracking SurePost packages, something that’s a little bit different than standard UPS deliveries.

 

Unlike traditional UPS deliveries your package does not have to be signed for when a SurePost package arrives at its final destination.

 

Delivery drivers with UPS are empowered to leave the package at your home (in a safe, out of the weather location) so that you don’t have to worry about rushing to your home address to sign for the package in the middle of the day.

 

You’ll also be provided with an Info Notice (the sender as well as the recipient) via email that the package has been delivered so that everyone is aware of its arrival.

 

surepost for business

 

Who Can Make the Most of UPS SurePost?

 

Plenty of people can take full advantage of UPS SurePost services (including folks that are sending random packages every now and again), but the people that are going to be able to make the most of this specific service are:

 

  • Small to medium-sized business owners…
  • That ship a lot of packages every week and…
  • That need to take advantage of last mile delivery without spending a small fortune while…
  • Not necessarily needing their packages to be delivered as quickly as humanly possible

 

If you fall into any of those categories (or all of them combined) the odds are very good that you’ll be able to make good use of everything that SurePost brings to the table.

 

This is, after all, first and foremost a service that has been designed with small to medium-sized e-commerce businesses in mind.

 

These are the kinds of businesses that need to send a lot of packages throughout the week, that are looking for more economical reliable services, and that want to capitalize on all the benefits that UPS shipping has to offer without spending a fortune.

 

UPS SurePost is definitely worth looking into, particularly if you want to keep your business shipping costs down without having to cut corners on the quality of your shipping services along the way.

 

Pros

 

A big part of the success behind UPS SurePost are the myriad of benefits that this service offers, benefits that no other shipping service provides – especially not specifically for e-commerce operators and small to midsized businesses with significant shipping volumes each week.

 

Some of the biggest advantages of using UPS SurePost include (but are not limited to):

 

  • Saturday delivery at absolutely no extra cost
  • Dramatically reduced shipping prices for still quite fast shipping speeds
  • 100% unified package tracking, including with last mile tracking
  • Effortless UPS SurePost integration with all popular shipping/e-commerce software

 

Cons

 

All that being said, we aren’t suggesting that UPS SurePost is picture-perfect from top to bottom.

 

There are certainly a few drawbacks to using this service to be sure, drawbacks that UPS is always working hard to rectify and remedy but drawbacks all the same.

 

Here are just a few of the downsides to using UPS SurePost that you’ll want to be aware of before you jump right in:

 

  • Delivery speeds are a little bit slower than traditional UPS Ground (2 to 7 business days on average)
  • It’s not currently possible to use UPS SurePost for orders to be sent outside of the United States
  • Shippers are going to have to use their own shipping and packing materials instead of one’s provided by UPS
  • Unified tracking isn’t always up-to-date in real time or super easy to decipher

 

All in all, though, none of those disadvantages are enough to outweigh the myriad of benefits that SurePost has to offer.

 

There’s a reason why so many people around the United States take advantage of this service each and every day, and a big part of that is because of its reliability and its price.

 

If you are sending a lot of packages and a lot of parcels to customers in the United States, it’s always a good to see if your profits would be boosted by switching from your current shipping service to UPS SurePost.

 

You might be surprised at just how much “found money” you’re able to dig out of your business just by making this switch!

 

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Get a Better Handle on Your Mailbox with US Global Mail

 

Of course, switching to a platform like UPS SurePost may only be one small piece of the puzzle to better managing your business or residential mailbox situation.

 

A lot of small to medium-sized business owners are looking for a better mailbox option than what the USPS can provide, a more modern and more feature-rich experience that provides great speed, great security, real time updates, and so much more.

 

That’s where US Global Mail comes into play!

 

Widely regarded as the premier virtual mailbox service under the sun, US Global Mail has built a legendary reputation in the modern mailbox community over the past 20+ years.

 

Not only does US Global Mail provide all of their customers with a “permanent” physical street address that offers a lot more security and better anonymity these days, but they also provide:

 

  • Digital scanning of all mail, packages, and parcels that arrive in their mailbox
  • Mail forwarding to almost any address on the planet at up to 80% off of traditional shipping prices
  • Check depositing features that streamline your business banking experience

 

… And that’s just the tip of the iceberg!

 

If you are unhappy with your current mailbox experience (whether that’s a traditional mailbox experience through the USPS, a PO Box from USPS or another shipping partner, or something else entirely) you’ll want to look into the US Global Mail platform.

 

For more information about this service, or to have any questions you might have about a virtual mailbox answered from the experts, contact US Global Mail today!

Exceptional service, at the right price.

30 Day Money Back Guarantee. Try Risk Free.

Choose the plan that’s right for you.

No one beats our plans. Or pricing. Or customer service.
No contracts or surprise fees. Tons of Free features. Try risk-free.

BASIC

$9.95

Per month, billed biennially.
$14.99 billed monthly.

  • 1 name on the account
  • Free check deposit
  • 90 days Free mail storage

PLUS

$14.95

Per month, billed biennially.
$19.99 billed monthly.

  • Add multiple family members
  • Add multiple company names
  • Upto 80% off on shipping rates
  • Free check deposit
  • 180 days free physical mail storage

All our plans come with

guarantee
100% Guarantee

Don't love it? Cancel within 30 days for a full refund.

location on the map
Permanent Street Address

Get a PO box online while maintaining a real street address.

computer devices
Smart Mailbox

Read all your mail virtually. No paper mess and a greener planet.

no-limits
No limits

Get mail from all your homes and business(es) or both in the same app.

security symbol
Free Check Deposit

Deposit bank checks virtually... with the click of a button.

flexible plans
Flexible Plans

Upgrade, downgrade, cancel anytime.

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We want to leave a greener Earth for our children

We plant a tree for every new member sign up