We make mail forwarding affordable and stress free, saving you time and money.
View and access your mail online via your online virtual mailbox | See photos of your envelopes and packages | Mail scanning done within 30 minutes | Bundle items/packages and ship together | Save 50-80% off retail shipping rates | Track packages at every step | Write your own customs declarations | Personal Shopper services
How Mail and Package Forwarding Concierge Services Work
Get a US Street Address (not a P.O. Box) for delivery of your mail & packages.
View your mail via your private Virtual Mailbox
See details of your items- Images, Dimensions, Tracking info etc. It’s like standing in front of your mailbox, only better!
Ship, Get Scans, Hold, Discard items as you need. Get items/packages packed together, Save 50-70% off retail shipping rates; Ship via USPS, UPS, DHL, or FedEx; track packages to your door- all with the click of the mouse.
Over 80,000 Individuals Have Used Our Service. Here's Why:
We tell you like it is!
We are honest and up-front about our pricing. We realize it is not easy to change your mail forwarding service once you sign up (imagine having to deal with the post office again and changing your address with everyone who sends you mail!) so we give the whole story before you start. In our true Southern roots style! Most of our competitors don't. Their "extra fees" only show up on your bills, not their websites. Many will try to confuse with info like "30 cents/letter after 20", "shipping fee of $1.25 for every package" so it becomes nearly impossible to calculate what your monthly expense will be. Will they count junk mail as part of "20 allowed"? They won't explain that they will charge an extra $ to handle your mail. But perhaps the most disingenuous marketing is stuff like "we don't mark up shipping prices"- meaning they will charge you retail rates!!! Which are about 70% more than what we charge. See our shipping rate calculator to see how much we save you in shipping alone! Because shippers give services like ours discounted rates, which we pass onto you. Our customers have done the research and they know value when they see it.
We save you time and money with our Virtual Online Mailbox
See your mail in near real time as it gets delivered. See photos of envelopes and packages with details including sender, type of item, description, weight and dimensions, via your online virtual mailbox with 24/7 access. Unlike a lot of services where you don't see your mail for up to 2 days after it has been delivered, we manually pick up your mail from the Post Office every week day and enter it into your online mailbox as soon as it comes in. Take control of your mail. Ship, discard, hold and bundle items as needed. Choose from various carriers, prices and transit times and track every item to your door.
Mail Scanning in 30 Minutes
Access the contents of your mail right away. Our mail scanning feature delivers you scans of your important mail- tax statements, IRS notices, time-sensitive documents- within 30 minutes via an expedited scan and within 1-2 hours with a regular scan request. Save yourself overnight or express mail costs for urgent access. It's almost like being at home and opening your envelope and reading the mail immediately!
Affordable service with up to 80% savings in shipping costs.
We ship so much that our shipping partners- FedEx, UPS, DHL etc give us great discounts on international shipping. Which we pass onto you. Unlike with other services, you will never par retail shipping rates again.
Save money with Consolidation and Repack
Shop from various stores and get your packages delivered to your address. We'll discard the bulky boxes vendors send your stuff in and consolidate multiple items into one shipment. Our mail concierges will combine your items, discard extra packing and repack them securely to decrease your shipping costs. It’s just one of the reasons why 99% of the customers who try USGM, stick with USGM!
Free Discard Junk Mail
You never have to pay for unwanted advertisements and solicitations forwarded to you. Use the discard option to throw away unwanted items with the click of a mouse. All discards are shredded securely and all paper is recycled. The security of your mail is our responsibility and we take it seriously.
Trust and Reliability. A+ BBB rating
We work with more expats than any other mail forwarding company. Expats from Fortune 500 companies like Google, Netflix, Shell, Exxon, BP, Disney, KPMG, EY, Regeneron, Wal-Mart, American Express, Citibank, and many, many more use our service. We are members of Worldwide ERC, FEM, BBB and HRP.
Customs Declarations Assistance
Whether its customs paperwork or declarations, we’ve got you covered. Your personal mail concierge will be happy to provide any and all assistance to make sure your packages meet all customs regulations.
In crunch times, or when a US retailer won't accept your credit card, a mail concierge can shop on your behalf and send your items/gifts to the address of your choosing. You will never have to ship holiday or birthday gifts using expensive international postage.
Family Share Plan Feature
We deliver the maximum number of features for one low price. Add your family members on the same account and forward mail/packages to unlimited number of addresses. One simple plan, for all your mail and shopping needs!
Convenient, Ease of use. 5 minute set up
We've taken the pain out of mail management. Sign up is simple and takes 5 minutes. The online virtual mailbox delivers you images of all your mail and packages as if you were standing in front of your mailbox. Need an important document scanned? Get it within 30 minutes via a scan request. Want to forward a check to your bank? Absolutely! Want to get a package in 2 days? No problem! All at a fraction of what you would pay with retail shippers.
Real people every time you call
The only thing that outshines our technology is the people who power it. At USGM, you can expect great customer service. You have access to dedicated mail concierges who are only a phone call, email or live chat away.