Mail Forwarding solutions when overseas. Access, manage and forward your US mail and packages.

See photos of your mail | Request Scans | Bundle items/packages and ship together | Save 50-80% off retail shipping rates | Track packages at every step | Write your own customs declarations | Personal Shopper services

How Mail and Package Forwarding Concierge Services Work

  1. Get a US Street Address (not a P.O. Box) for delivery of your mail & packages.

  2. View your mail via your private Virtual Mailbox

  3. See details of your items- Images, Dimensions, Tracking info etc. It’s like standing in front of your mailbox, only better!

  4. Ship, Get Scans, Hold, Discard items as you need. Get items/packages packed together, Save 50-70% off retail shipping rates; Ship via USPS, UPS, DHL, or FedEx; track packages to your door- all with the click of the mouse.

Why Thousands of Individuals Use Our Service

Trust and Reliability. A+ BBB rating

From Fortune 100 companies, relocation companies to individuals, USGM works with more expats than any other mail forwarding company. Our A+ rating with the BBB and candid reviews from many of our 25,000 fans on Facebook tell our story better than we can!

Virtual Mailbox, See photos of your mail and packages

We are the only service that shows photos of your mail and packages with details including sender, type of item, description, weight and dimensions, via a virtual mailbox with 24/7 access. Whether your prefer a hands off approach and choose Automatic Mail Forwarding or wish to control how each item is shipped, we ensure your needs are met. Ship, discard, hold and bundle items as needed. Choose from various carriers, prices and transit times and track every item to your door.

Convenient, Ease of use. 5 minute set up

We've taken the pain out of mail management. Sign up is simple and takes 5 minutes. Our proprietary technology delivers you images of all your mail and packages as if you were standing in front of your mailbox. Control your mail with the click of a mouse. Need an important document scanned? Right away! Wish to forward a check to your bank? Absolutely! Want to get a package in 2 days? No problem! All at a fraction of what you would pay with retail shippers.

Real people every time you call

The only thing that outshines our technology is the people who power it. At USGM, you can expect great customer service. Our dedicated mail concierges are only a phone call, email or live chat away.

Why You Will LOVE Our Service

Our Personal Mail/Package Concierge Service is loaded with features to make your life easier:


We believe you should be able to access the contents of your mail right away. Our Mail Scanning feature delivers you scans of important mail- tax statements, IRS notices, time-sensitive documents etc.- on request, for a small fee, and saves you overnight or express mail costs for urgent access.

Consolidation and Repack

This feature lets you get any number of packages delivered to your address and consolidate multiple items into one shipment. Our mail concierges will gladly combine your items, discard extra packing and repack them securely which helps you save big in shipping costs, for a small fee. It’s just one of the reasons why 99% of the customers who try USGM, stick with USGM!

Discard Junk Mail

You’ll never have to pay for unwanted advertisements and solicitations forwarded to you. Use the discard option to throw away unwanted items with the click of a mouse and rest assured your discards will be shredded securely and all paper recycled. The security of your mail is our responsibility and we take it seriously.

Customs Declarations Assistance

Whether its customs paperwork or declarations, we’ve got you covered. Your personal mail concierge will be happy to provide any and all assistance to make sure your packages meet all customs regulations.

Personal Shopping

In crunch times, when you need us to buy an item for you, a mail concierge is on hand to shop on your behalf and send your items/gifts to the address of your choosing. You will never have to ship holiday or birthday gifts using expensive international postage. Extra fees apply.

Family Share Plan Feature

We deliver the maximum number of features for one low price. Add your family members on the same account and forward mail/packages to unlimited number of addresses. One simple plan, for all your mail and shopping needs!

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