Terms and Conditions of Use

To complete your new account registration with US Global Mail, you must read, understand and agree to the following Terms and Conditions of Use (the “Agreement”) by clicking “I agree” box during registration.

This Agreement between you and US Global Mail governs your use of US Global Mail’s services including without limitation scanning, forwarding, online management, and other services ("Services"). US Global Mail reserves the right to modify this Agreement at anytime and to impose new or additional terms and conditions on your use of the Services. Such modifications and additional terms and conditions will be effective immediately and incorporated into this Agreement. Your continued use of the Services will be deemed acceptance thereof. You may access the most recent version of this Agreement at any time by visiting http://www.usglobalmail.com/terms.

USPS Form 1583 and Other Required Documentation

By completing the USPS Form 1583, a copy of which will be made available to the United States Postal Service, you hereby appoint US Global Mail as agent for receipt of any mail addressed to you and delivered to US Global Mail. Per USPS regulations, US Global Mail is not authorized to accept mail on your behalf until the USPS Form 1583 has been completed. Furthermore, until you have provided a notarized copy of USPS Form 1583, two (2) forms of identification, and a verified credit card. US Global Mail reserves the right to return to sender all incoming mail addressed to you and delivered to US Global Mail.

Excluded Services

US Global Mail does not accept or send C.O.D. deliveries.  Nor can US Global Mail use any third-party shipper accounts.

Your Account

You will create an account (“Account”) and receive a mailbox designation (“Mailbox”) during the new account registration process. Do not reveal your Account information to anyone else. You are solely responsible for maintaining the confidentiality and security of your Account and for all activities that occur on or through your Account. You agree to immediately notify US Global Mail of any unauthorized use of your password or Mailbox or any other breach of security. US Global Mail shall not be responsible for any losses arising out of the unauthorized use of your Account.

You agree to provide accurate and current information when you register with US Global Mail (your “Online Profile”), and you agree to maintain and promptly update your Online Profile to keep it accurate and current. You agree that US Global Mail may store and use your Online Profile that you provide for use in maintaining and billing fees to your Account.

Initial Term and Renewal

The initial Mailbox rental period (“Initial Term”) will be determined by the plan (the “Plan”) selected when you create an Account. The minimum Mailbox rental period is three (3) months. When the Initial Term expires, your Agreement will automatically renew for a Mailbox rental period equal to the Initial Period, unless you notify us in writing via mail, fax or email of your intent to cancel this Agreement. If we no longer offer that Plan, we will automatically place you on its closest equivalent. You may upgrade or downgrade your Plan at anytime. However, should you elect to change your Plan prior to your monthly anniversary date, you will be billed for the higher priced Plan.

Pricing and Payment

US Global Mail provides the Services under this Agreement pursuant to fees published here and here (the “Fee Schedule”), which are incorporated into this Agreement by reference. By creating an Account and selecting a Plan, you hereby acknowledge that you have access to the Fee Schedule and agree to pay all fees incurred by any person(s) using your Account. US Global Mail reserves the right to modify the Fee Schedule at anytime and to impose new or additional fees. Such modifications and additional fees will be effective immediately and incorporated into this Agreement, and your continued use of the Services will be deemed acceptance thereof.

Paying for Services by credit card is the most convenient way to maintain your account. Keep in mind that credit and debit cards always expire at some point; you must keep your account payment information current to ensure uninterrupted Service and avoid storage fees. Should you elect not to use a credit or debit card for payment of Services, you must maintain a deposit of $100 or greater. Account maintenance fees must be paid by your monthly anniversary date. Delinquent accounts may be denied Services, and any mail received will be subject to storage fees. Included Services not used in any billing cycle may not be carried over into the next billing cycle. Any and all payments, including prepayments, made to US Global Mail are nonrefundable.

You understand and agree that US Global Mail is not a customs agent or broker and, as a result, you are solely responsible for the import and export of your mail and goods, including all descriptions, fees etc. Specifically, you understand and agree that you are responsible for any and all customs, duties, tariffs, taxes, return fees or other charges or fees of any nature relating to the shipment of your mail or goods – none of which are included in the Fee Schedule; you are also responsible for all descriptions. Likewise, any additional insurance in excess of the standard amount insured by carriers (i.e., USPS, FedEx, UPS or DHL) must be authorized and paid in advance by you.

US Global Mail does not accept third-party shipping accounts.

Cancellation of this Agreement

You may cancel this Agreement, and terminate your Account, at any time by notifying US Global Mail in writing via mail, fax or email. Upon cancellation, Services will continue to be provided to you through the remainder of the Initial Term or any renewal.

You understand and agree that US Global Mail may cancel this Agreement, and terminate your Account, without advance notice to you for Cause (as defined below) as determined in its sole discretion. In the event that this Agreement is terminated for Cause, all payments, included prepayments, will be forfeited. Cause shall included but not be limited to the following: (i) you use the Mailbox for unlawful, illegitimate or fraudulent purposes; (ii) you fail to cooperate or provide information in connection with any investigation undertaken by a local, state, or federal authorities, or other governmental agency; (iii) your Account is unable to be billed and payment collected for at least forty-five (45) days; (iv) US Global Mail determines that the payment mechanism provided by you is likely being used in a fraudulent manner; (v) your behavior towards our employees or other customers is offensive, abusive, violent, threatening or disruptive; or (vi) you violate any provision of this Agreement.

YOU UNDERSTAND AND ACKNOWLEDGE THAT UPON CANCELLATION OF THIS AGREEMENT FOR ANY REASON, 1) US GLOBAL MAIL SHALL CEASE ALL SERVICES TO YOU; AND 2) YOU WILL FORFEIT ANY AND ALL CLAIM AND RIGHTS TO LETTERS AND PACKAGES REMAINING IN YOUR MAILBOX. HOWEVER, AS A COURTESY TO YOU, US GLOBAL MAIL SHALL HOLD AND FORWARD ANY MAIL TO YOU FOR A PERIOD OF NOT MORE THAN THIRTY (30) DAYS, PROVIDED THAT YOU PAY THE POSTAGE, PACKING MATERIAL, AND FORWARDING FEES IN ADVANCE. ALL FEES ASSOCIATED WITH SUCH MAIL FORWARDING SHALL BE BILLED ACCORDING TO THE FEE SCHEDULE. YOU UNDERSTAND THAT IF MAIL FORWARDING ARRANGEMENTS AND PAYMENTS ARE NOT MADE IN ADVANCE OF OR UPON THE CANCELLATION OF THIS AGREEMENT, YOUR MAIL MAY BE REFUSED AND/OR RETURNED TO SENDER; ADDITIONALLY, US GLOBAL MAIL MAY DISCARD OR DESTROY ANY MAIL OR PACKAGE DELIVERED TO AND/OR REMAINING WITH US GLOBAL MAIL MORE THAN NINETY (90) DAYS AFTER THE CANCELLATION OF THIS AGREEMENT. YOU ACKNOWLEDGE THAT THE UNITED STATES POSTAL SERVICE WILL NOT ACCEPT A CHANGE OF ADDRESS UPON CANCELLATION OF THIS AGREEMENT; IT IS YOUR RESPONSIBILITY TO NOTIFY CORRESPONDENTS OF ANY CHANGE OF ADDRESS.

License

US Global Mail grants you a non-exclusive, non-transferable, worldwide right to use the Services, solely for your own purposes, subject to this Agreement. All rights not expressly granted to you are reserved by US Global Mail. You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Services in any way; (ii) modify or make derivative works based upon the Service; or (iii) reverse engineer or access the Services.

Legal Compliance

You agree to comply with U.S. laws and the laws of your own country. Furthermore, you agree not to use the Services or allow the Services to be used for any unlawful, illegal, illegitimate or fraudulent purposes or for any other purpose not in conformity with USPS regulations, common carrier rules and regulations, or other applicable laws, statutes, rules and regulations. If US Global Mail, in our sole discretion, suspect that information contained within your Online Profile, including but not limited to your identity or your payment information, is fraudulent, or if you are attempting to cause us to ship goods to countries that prohibit such shipments or to which the shipment of such goods from the U.S. is unlawful, then we may immediately inspect the packages in question (if applicable) and/or terminate this Agreement without refund and provide all related information to the United States Office of the Postal Inspector, the United States Federal Bureau of Investigation, the applicable State Attorney General or Embassy with jurisdiction, or other national or local law enforcement authorities.

You understand and acknowledge that US Global Mail cooperates with the United States Postal Inspection Service, and you agree to allow US Global Mail to share any and all information about you and your use of the Services with the United States Postal Inspection Service upon its reasonable request. Further, you understand and acknowledge that US Global Mail complies with all valid legal processes, including but not limited to search warrants, court orders, and subpoenas seeking personal information. US Global Mail will use its best efforts to notify you of any pending legal process unless we are prohibited from doing so by law. Except as discussed above, US Global Mail shall preserve the confidentiality of your mail and refrain from disclosing the same to others without your written authorization. For more information, please see our Privacy Policy at [insert URL].

Indemnity

You agree to protect, defend, indemnify and hold us harmless from and against any and all claims, causes of action, liabilities, judgments, penalties, losses, costs, damages and expenses (including attorneys' fees and all related costs and expenses of litigation or arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted) suffered or incurred by US Global Mail, including, without limitation, any claim for personal injury or property damage, arising from: (i) these Terms; (ii) the Services provided to you by us; (iii) your use of the Services including without limitation any copyright infringement claims that could arise from our scanning documents at your request; (iv) the failure of any third party, including but not limited to USPS, FedEx, UPS, DHL or any other commercial delivery or courier service, to provide delivery or courier services accurately and on time; (v) damage to or loss of your Mail by any cause whatsoever whether or not attributable to our negligence or omission; and (vi) any violation by you of any federal, state or local laws, statutes, rules or regulations.

Where law permits a process server to serve you by mail or otherwise via our facility, US Global Mail assumes no liability should you be deemed to have accepted process as a result of service of process via the Services or our facility. You acknowledge and agree that service upon you may be affected by such methods. Furthermore, you acknowledge and agree to indemnify and hold US Global Mail harmless from and against any and all claims and/or consequences resulting from any attempts by third parties to serve you with legal process through the Services or our facility.

Limitation of Liability

YOU AGREE THAT ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. US GLOBAL MAIL SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGE TO OR LOSS OF MAIL ARISING OUT OF OR CAUSED, IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, BY NEGLIGENT ACTS OR OMISSIONS IN COMPILING, COLLECTING, PROCESSING, COMMUNICATING OR DELIVERING MAIL OR HANDLING PHYSICAL OR DIGITAL DOCUMENTS; US GLOBAL MAIL SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER SIMILAR DAMAGES (INCLUDING WITHOUT LIMITATION, ANY LOST PROFITS) THAT YOU MAY INCUR OR EXPERIENCE IN CONNECTION WITH THIS AGREEMENT. FURTHERMORE, YOU AGREE AND ACKNOWLEDGE THAT THE TOTAL AMOUNT OF US GLOBAL MAIL’S LIABILITY, IF ANY, FOR ANY AND ALL CLAIMS, CAUSES OF ACTION, DAMAGES, LOSSES OR JUDGMENTS ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE SERVICES HERE UNDER SHALL NOT EXCEED THE LESSER OF US$100.00 OR AMOUNT PAID FOR SERVICES NOT RENDERED, WITHOUT REGARD TO THE NATURE OF THE CLAIM, LOSSES OR DAMAGES INCURRED.

Your Representations

EACH PARTY REPRESENTS AND WARRANTS THAT IT HAS THE LEGAL POWER AND AUTHORITY TO ENTER INTO THIS AGREEMENT. YOU REPRESENT AND WARRANT THE FOLLOWING THAT YOU: (I) HAVE NOT FALSELY IDENTIFIED YOURSELF OR PROVIDED ANY FALSE INFORMATION TO GAIN ACCESS TO THE SERVICES, (II) HAVE PROVIDED CORRECT BILLING INFORMATION, (III) ARE NOT A PERSON OR MEMBER OF AN ORGANIZATION DESCRIBED IN Executive Order on Terrorist Financing: Blocking Property and Prohibiting Transactions With Persons Who Commit, Threaten to Commit, or Support Terrorism (ORDER 13,244), AND (IV) HAVE NOT CREATED AND ARE NOT CREATING AN ACCOUNT TO COMMIT ILLEGAL ACTS.

Warranties

US GLOBAL MAIL MAKES NO WARRANTIES EXPRESS OR IMPLIED.

Headings

The headings used in this Agreement have been inserted for convenience of reference only and do not define or limit the provisions.

Severability

If any provision or modification of this Agreement shall, for any reason, be found or held illegal, invalid or otherwise unenforceable, such illegality, invalidity or unenforceability shall not affect the remainder of this Agreement. Failure by either party to insist upon strict compliance with any terms of this Agreement shall not be deemed a waiver or relinquishment of any similar right or power hereunder at any subsequent time or of any other provision hereof.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without giving effect to the conflicts of laws. Any action or proceeding between the parties arising out of or relating to this Agreement or relating to its interpretation, termination or validity shall be finally and conclusively settled under the then-existing Rules of Conciliation and Arbitration of the International Chamber of Commerce by a panel of three arbitrators appointed in accordance with such rules. The parties specifically agree to renounce all recourse to litigation and that the award of the arbitrators shall be final and shall not be subject to judicial review. The proceedings shall be conducted in Houston, Texas. Judgment upon the award rendered by the arbitrators may be entered in any court having jurisdiction, or having jurisdiction over any of the parties or their assets.