Personal Information About Customers
The information we learn from customers helps us personalize and continually improve your experience at U.S. Global Mail. Here are the types of information we gather:
Information You Give Us
We receive and store information that you provide us during registration and subsequent editing of this form. We keep a physical record of your USPS Form 1583 for our records and submit the original to the US Postal Service as per USPS federal regulations.
Information Collected Automatically
We also maintain detailed electronic records of all account activity. For example, information about each mail item, including your specified directions to us for processing of said item, is stored in our database. Account activity, such as frequency and duration of use is also monitored. The information that you provide is used for such purposes as responding to your requests, customizing future shipping for you, improving our services, and communicating with you.
Sharing information collected by US Global Mail
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We will never sell or give out customer names, addresses, or other personal information to business partners. The only circumstance in which we will reveal your personal information and shipping records is if we are requested to do so by the United States government, as we are required to do so by law. Please note that if you request we delete your information, that deletion may not happen immediately. We may retain your personal information subject to our reasonable business or legal requirements to do so, including, for example, to comply with requests from law enforcement.
US Global Mail takes security measures designed to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include internal reviews of our practices, security measures, reviews of our software and encryption and physical security measures to guard against unauthorized access to your personal information. Due to the nature of the Internet and online communications, however, we cannot guarantee that any information transmitted online will remain absolutely secure or confidential, and we are not liable for the acts of third parties, such as hackers who circumvent our security and privacy measures. The security of your personal information also depends on you. You are responsible for maintaining the confidentiality of your username, suite number, password, and other login credentials. US Global Mail recommends that you do not share that information with third parties. We also recommend that you be careful not to post any personal information in public areas of the Website, such as the Blog, as that information may be viewed by other users or third parties that you do not know.
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last five digits of your credit card numbers when confirming an order. Our Verisign software is the industry standard for online credit card transactions and is highly secure.
Transfer of Personal Information to the United States